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UPS to Cut 20,000 Jobs Amid Drop in Amazon Shipments: A Look Into the Logistics Industry’s Challenges

On Tuesday, UPS announced plans to reduce its workforce by 20,000 positions this year. This decision is part of a strategic effort to cut costs, influenced largely by a reduction in package deliveries for Amazon, UPS’s largest customer.

Operating in over 200 countries, UPS’s current employee count stands at approximately 490,000, meaning the layoffs will impact just over 4% of their workforce. This follows a previous announcement of 12,000 job cuts.

To streamline operations and enhance profitability, UPS also revealed plans to close 73 facilities by mid-2025, with potential for additional closures.

In a filing, UPS outlined these job cuts as anticipating lower volumes from Amazon, aiming to achieve a savings of $3.5 billion this year. Brian Dykes, UPS CFO, emphasized these actions aim to expand domestic operating margins and bolster profitability.

Impact on Workforce and Relationships

Sean M. O’Brien, Teamsters’ general president, highlighted UPS’s contractual commitment to create 30,000 Teamsters jobs. He stated, “If UPS downsizes corporate management, we won’t oppose. But any attempts to undermine Teamsters’ jobs will be met with strong opposition.”

Despite cutting Amazon shipments by over 50% in late 2026, both companies maintain what they term a “strong working relationship.”

This move may reflect broader shifts as companies reevaluate logistics strategies in response to fluctuating global trade policies and tariffs, impacting the flow of goods worldwide, similar to trends seen in Cyprus’s banking sector.

Broader Economic Concerns

The trade tensions, largely attributed to new tariffs, have significantly impacted UPS’s operations, notably affecting its highly profitable China-to-U.S. trade routes.

Cypriot Government Employment Sees Modest Growth in April

Total government employment in Cyprus increased by 237 persons, a rise of 0.4 per cent, in April, compared to the same month in 2024, reaching a total of 55,490 employees, according to the state statistical service.

Employment in the civil service and the security forces decreased by 1.2 per cent and 1.1 per cent respectively, while the educational service saw an increase of 3.8 per cent.

Civil Service and Educational Service Breakdown

In April 2025, the civil service employed 11,960 permanent staff, 4,141 employees with contracts of indefinite duration, 1,458 with contracts of definite duration, and 5,798 hourly paid workers.

Permanent employees represented the highest proportion of the civil service workforce at 51.2 per cent, while employees with contracts of definite duration made up the lowest proportion at 6.2 per cent.

In the educational service, there were 12,461 permanent employees, 947 with contracts of indefinite duration, 4,824 with contracts of definite duration, and 141 hourly paid workers.

Permanent staff formed the majority of the educational workforce at 67.8 per cent, while hourly paid workers accounted for only 0.8 per cent.

Security Forces Breakdown

Within the security forces, 8,430 were permanent employees, 4,304 held contracts of indefinite duration, 267 were on definite-duration contracts, and 759 were hourly paid workers.

Permanent employees again made up the largest group in the security forces at 61.3 per cent, with definite-duration contracts representing just 1.9 per cent.

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