Unveiling The 23rd Cyprus Film Days International Festival 2025: A Cinematic Journey

by News Editor

March 10, 2025

From April 4 to 12, Cyprus eagerly anticipates the grand return of its largest cinematic festival, the 23rd Cyprus Film Days International Festival 2025. With an impressive lineup of film screenings, Limassol’s Rialto Theatre and Nicosia’s Zena Palace transform into vibrant spaces of artistic dialogue.

The event, under the guidance of the Department of Modern and Contemporary Culture and Rialto Theatre, offers a unique platform for cinephiles to delve into groundbreaking films. This year’s highlights include premieres from acclaimed filmmakers, exploring themes of societal and artistic significance.

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Renowned artistic directors Argyro Nicolaou and Marios Lizides continue to surprise audiences with a film selection that spans across genres and cultures. The Viewfinder and Glocal Images sections are set to present poignant stories from around the globe, providing a diverse cinematic experience.

The festival proudly showcases local talent with the Cypriot Films Competition Section, spotlighting three new films that reflect the island’s creative spirit. The festival’s visual identity, crafted by Philippos Vasileiades, challenges the narrative through kaleidoscopic interpretations.

Don’t miss out on screenings like All we Imagine as Light by Payal Kapadia and The Seed of the Sacred Fig by Mohammad Rasoulof. Additional events include a sophisticated program for children and tributes to visionaries such as David Lynch.

Join the film community in celebrating creativity and narrative excellence. For more details, visit cyprusfilmdays.com.

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Zendesk Acquires Forethought To Strengthen AI Customer Support Tools

by THEFUTURE.TEAM

March 12, 2026

Zendesk, a company known for customer support software, has announced the acquisition of artificial intelligence startup Forethought. The deal is expected to close by the end of March and represents another step in the growing use of AI to automate customer service operations.

Strategic Innovation In Customer Service

Forethought has been developing AI tools for customer support automation for several years. The company first gained industry recognition after winning the TechCrunch Battlefield competition in 2018, well before the widespread adoption of generative AI tools.

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Since then, Forethought has expanded its customer base to include companies such as Grammarly, Airtable, Upwork and Datadog. By 2025, the platform was processing more than one billion customer interactions each month, highlighting the growing role of automation in support operations.

Pioneering Leadership And Industry Recognition

Deon Nicholas, Forethought’s co-founder and chairman, hailed the acquisition as a milestone in a recent LinkedIn post. According to Nicholas, advances in AI over the past several years have accelerated adoption across multiple industries, particularly in areas that rely heavily on customer communication and service management.

Enhancing Zendesk’s Product Portfolio

The integration of Forethought’s technology is expected to expand Zendesk’s AI capabilities across its product suite. Company executives said the acquisition could accelerate development of several planned features by more than a year. These capabilities include specialized AI agents, systems that improve automatically through usage data and more advanced voice-based customer support tools. Zendesk has previously expanded its platform through acquisitions, including companies such as Zopim and BIME Analytics, which added messaging and analytics functionality to its products.

Implications For The Future

The acquisition reflects a broader shift in the software industry toward AI-driven automation of customer service tasks. Companies are increasingly using AI systems to handle routine inquiries while human agents focus on more complex cases. Zendesk’s move highlights how enterprise software providers are investing in AI technologies to improve efficiency and scale customer support operations as demand for digital service channels continues to grow.

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