Breaking news

Revolutionizing Airport Operations: Digital Identity Eliminates Duplicated Infrastructure

A recent study by the International Air Transport Association (IATA) reveals how digital identity systems powered by biometrics are poised to transform the aviation industry. By replacing traditional physical separation barriers with unified, digital processes, airports can significantly reduce costs and enhance operational efficiency.

Simplifying Security With Digital Identity

In collaboration with engineering firm AtkinsRéalis, IATA has demonstrated that biometric digital identification can effectively manage both domestic and international departure flows. Nick Careen, IATA’s Senior Vice President for Operations, Safety and Security, explains that historical technological constraints have necessitated the physical segregation of passenger streams. Today, these outdated practices are being replaced by digital solutions that meet border-control requirements while eliminating redundant infrastructure.

Cost Efficiency And Operational Enhancements

The study highlights that removing duplicated physical barriers can reduce minimum connection times by nearly 20%. Shared facilities minimize infrastructural and staffing costs, with case examples showing up to an 11% reduction in airport staff expenses and an estimated annual saving of $5.3 million for a major hub managed by a ground-handling company. These improvements not only streamline passenger processing but also free valuable terminal space.

Maximizing Capacity And Reducing Environmental Impact

By consolidating operations in a unified area, airports can serve increasing numbers of passengers without the need for additional physical space. This consolidation also cuts energy use and reduces construction-related emissions. One case study predicts that a medium-sized airport serving 10 million passengers annually could avoid $80 million in future capital expenditure, achieve substantial operating savings, and lower its carbon footprint by 18,000 tonnes—equivalent to removing 4,000 cars from the road for a year.

Implementing The Future Of Air Travel

The report outlines a scalable approach to implementation under existing regulatory frameworks, emphasizing close cooperation between airports, airlines, and border authorities. The staged plan—comprising Baseline, Integrated, and End-State phases—culminates in a fully digital process permitting remote identity verification. This transition promises a smoother, more secure, and environmentally friendly journey for all travelers.

Eurobank Plans €1 Billion Investment In AI And Digital Banking By 2028

Eurobank plans to invest about €1 billion in technology from 2025 through 2028, its largest technology investment program to date. The Banking Forward strategy focuses on digital banking, artificial intelligence, customer experience and a “phygital” model combining digital services with face-to-face support.

Digital Banking Dominates Customer Activity

Digital channels already account for 96% of Eurobank transactions, with 61% completed through the Eurobank Mobile App. Among customers aged 35 and under, digital adoption reaches 94%.

Customers make about 574 million annual logins across e/m-banking and more than 1 million digital transactions each day. During the first half of 2026, one in three banking products was acquired digitally.

AI Moves Into Everyday Banking

Eurobank is expanding the use of AI through tools including EVA, its digital customer assistant, and myEVA, an AI-powered voice assistant for employees. The technology is also being applied to mortgage assessments, customer feedback analysis and contractual documents.

The bank’s technology architecture is built around five areas: digital channels, customer experience orchestration, data and AI, core banking, and infrastructure and cloud. About 50% of its applications and digital channels are already cloud-based.

Investment Extends Beyond Technology

The program is intended to reshape how Eurobank operates, combining automation and AI with employee development and human support. The bank says the approach is designed to improve services while maintaining access to face-to-face banking when customers need it.

Aretilaw firm
The Future Forbes Realty Global Properties
Uol
eCredo

Become a Speaker

Become a Speaker

Become a Partner

Subscribe for our weekly newsletter