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Relay Shuts Down As Its Founder Returns To Google To Shape The Future Of Chrome

AI workflow automation startup Relay is shutting down, with founder and CEO Jacob Bank returning to Google as vice president of product for Chrome. Some other Relay employees are also joining Google’s Chrome team.

Relay launched in 2021 with ambitions to challenge automation platforms such as Zapier. Its platform helped businesses automate repetitive work, including document creation, copyediting and project management.

According to Relay’s announcement, free users lost access on August 15, while paying customers will be able to use the service until September 14. The shutdown was first announced in July.

Relay Founder Returns To Google

Bank previously spent more than six years at Google. He joined the company in 2015 after Google acquired his scheduling startup Timeful, later working on products including Gmail, Google Calendar and Google Chat.

Now back at Google, Bank will lead Chrome’s product and developer relations teams. He said the role will focus on helping people use AI in Chrome while preserving their creativity and decision-making.

Bank described Chrome as a strong platform for working with AI agents and said he would share more about Google’s plans in the future.

Chrome Becomes A Bigger AI Platform

Bank’s return comes as Google continues expanding AI across its consumer products. Gemini is already integrated into Search and Chrome, where it can act as an in-browser assistant and support more agentic tasks.

The company’s AI push is also reaching a growing user base. Google recently said the Gemini app had surpassed 1 billion users.

For Relay, the shutdown marks the end of an attempt to build an AI-powered alternative to established workflow automation platforms. For Google, bringing Bank and members of his team into Chrome could strengthen its efforts to make AI agents a more central part of the browser experience.

Eurobank Plans €1 Billion Investment In AI And Digital Banking By 2028

Eurobank plans to invest about €1 billion in technology from 2025 through 2028, its largest technology investment program to date. The Banking Forward strategy focuses on digital banking, artificial intelligence, customer experience and a “phygital” model combining digital services with face-to-face support.

Digital Banking Dominates Customer Activity

Digital channels already account for 96% of Eurobank transactions, with 61% completed through the Eurobank Mobile App. Among customers aged 35 and under, digital adoption reaches 94%.

Customers make about 574 million annual logins across e/m-banking and more than 1 million digital transactions each day. During the first half of 2026, one in three banking products was acquired digitally.

AI Moves Into Everyday Banking

Eurobank is expanding the use of AI through tools including EVA, its digital customer assistant, and myEVA, an AI-powered voice assistant for employees. The technology is also being applied to mortgage assessments, customer feedback analysis and contractual documents.

The bank’s technology architecture is built around five areas: digital channels, customer experience orchestration, data and AI, core banking, and infrastructure and cloud. About 50% of its applications and digital channels are already cloud-based.

Investment Extends Beyond Technology

The program is intended to reshape how Eurobank operates, combining automation and AI with employee development and human support. The bank says the approach is designed to improve services while maintaining access to face-to-face banking when customers need it.

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