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Navigating The Tech Readiness Paradox: Insights From The 2024 Kyndryl Readiness Report

by THEFUTURE.TEAM
January 24, 2025

Business leaders globally are navigating a paradox. While confident in their current IT systems, many question their readiness for future risks and transformative technologies. The 2024 Kyndryl Readiness Report, informed by insights from 3,200 leaders and exclusive data from Kyndryl Bridge, highlights this tension.

A Confidence Gap In Risk Preparedness

The report reveals that while 90% of leaders view their IT infrastructure as best-in-class, only 39% feel adequately equipped to handle emerging risks. Cybersecurity remains the top concern, followed by policy shifts and environmental disruptions. Just 29% of leaders feel ready to face multiple external risks simultaneously.

Outdated Systems And Tech Paradoxes

Despite optimism around current systems, 44% of servers, networks, and operating systems are nearing or at the end of their lifecycle. This aging infrastructure poses a significant challenge, with 61% of leaders concerned about the ability of their IT systems to support future needs.

Modernization: A Priority With Barriers

Tech modernization is a universal priority, with 94% of executives ranking it as critical. However, progress is uneven. Over half (56%) are mid-transition, while 16% are just starting out. The journey is hindered by complexity, competing priorities, and the challenge of balancing immediate needs with long-term goals.

The AI Conundrum

Artificial intelligence investments are widespread, with businesses embracing both traditional and generative AI. Yet only 42% report a positive return on these investments. Furthermore, while 86% consider their AI implementation top-tier, 71% doubt their IT’s readiness to fully integrate AI solutions.

The Rewards Of Modernisation

Businesses that succeed in modernizing their tech report significant benefits:

  • 85% saw increased operational efficiency.
  • 71% achieved improved innovation.
  • 60% noted enhanced employee or customer experiences.

Conclusion

The 2024 Kyndryl Readiness Report paints a complex picture: while confidence in current IT systems is high, the readiness to confront future risks and seize technological opportunities is lagging. This gap highlights the urgent need for businesses to accelerate their tech modernization efforts, simplify processes, and bridge the disconnect between innovation and operational priorities. Leaders who successfully navigate these challenges will not only future-proof their organizations but also unlock significant competitive advantages, from greater efficiency and innovation to improved customer and employee experiences. 

The message is clear—modernization is no longer optional; it’s the cornerstone of sustainable growth and resilience in an unpredictable world.

Airbnb Unveils Reserve Now, Pay Later Option For U.S. Guests

by THEFUTURE.TEAM
August 15, 2025

Introduction

Airbnb has introduced an innovative payment solution designed to enhance user flexibility for U.S. travellers. The new “Reserve Now, Pay Later” feature enables users to secure a booking without an upfront payment, offering a streamlined cancellation process should plans change.

Flexible Payment Terms

This new option applies to listings that feature either flexible or moderate cancellation policies. Under a flexible policy, guests can cancel their reservation up to 24 hours before check-in, while a moderate policy offers no-fee cancellations until five days prior to arrival.

Payment Timing and Reminders

Regardless of the cancellation window, guests are obligated to complete the full payment before the expiration of the free cancellation period. Airbnb ensures a smooth experience by sending timely payment reminders to avoid any last-minute issues.

Evolution of Airbnb’s Payment Solutions

This initiative builds on Airbnb’s previous forays into flexible payment structures. In 2018, the company offered a partial upfront payment model, and more recently, a collaboration with Klarna enabled guests to pay in four installments over six weeks. Such strategic advancements demonstrate Airbnb’s commitment to adapting and refining its payment solutions to meet evolving consumer demands.

Consumer Insight Driving Innovation

Airbnb’s decision to launch the “Reserve Now, Pay Later” feature reflects robust consumer demand, with recent surveys indicating that 55% of respondents prefer flexible payment options. Additionally, 42% noted missed opportunities due to payment complexities when coordinating with travel companions, underlining the need for simplified financial arrangements.

Conclusion

By enhancing payment flexibility, Airbnb not only broadens its appeal but also addresses critical customer pain points, reinforcing its position as a leader in the evolving travel market. This initiative exemplifies how strategic innovation can drive customer satisfaction in an increasingly competitive landscape.

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