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Major IT Glitches Hit UK’s Leading Banks Over Two Years

Britain’s largest banks have experienced significant IT outages over the past two years, blocking customers from accessing their accounts and causing widespread disruption. According to a report from the Treasury Committee, nine major UK banks and building societies suffered a total of 803 hours of unplanned technical failures, equating to more than 33 full days of service downtime. These glitches have affected millions of customers, raising concerns over the reliability of the UK banking sector’s digital infrastructure.

The data, compiled by the Treasury Committee, reveals that between January 2023 and February 2025, there were at least 158 separate IT failures across institutions such as Barclays, HSBC, Lloyds, Nationwide, Santander, NatWest, Danske Bank, Bank of Ireland, and Allied Irish Bank. However, the reported figures exclude more recent outages, including a series of disruptions affecting Barclays between January 31 and February 2, as well as several banks on February 28. The Committee is seeking further information on these additional incidents.

Barclays was the most affected, with 33 outages reported, including one that caused 56% of online payments to fail. The bank is now preparing to compensate customers, estimating between £5 million and £7.5 million in payouts. HSBC and Santander followed closely, each recording 32 outages during the period, while Nationwide, NatWest, and Lloyds reported 18, 13, and 12 disruptions, respectively.

Meg Hillier, Chair of the Treasury Select Committee, expressed concern over the impact of these failures, particularly for families relying on timely access to their accounts. “For families and individuals living paycheck to paycheck, losing access to banking services on payday can be a terrifying experience,” Hillier said. She commended the banks that have compensated their customers but urged others to reconsider their response and improve the support offered to those affected by such technical issues.

Dictionary.com Names ‘Maxxing’ Its Word Of The Year For 2026

Dictionary.com has named “maxxing” its Word of the Year for 2026, reflecting a growing online trend of optimising almost every aspect of life, from health and appearance to work and leisure.

The choice follows last year’s selection of “6-7”, a phrase popularised by younger internet users. Unlike that expression, “maxxing” has spread beyond niche online communities into everyday social media language.

From “Looksmaxxing” To Mainstream Usage

Derived from “maximising”, “maxxing” describes doing something to the fullest or optimising it as much as possible. According to Dictionary.com, its roots lie in phrases such as “maxing out” a credit card and gaming terminology.

During the 2010s, the term gained traction in manosphere and incel communities through “looksmaxxing”, referring to efforts to improve physical attractiveness through fitness, grooming and, in some cases, more extreme measures.

The word later became associated with controversial manosphere influencers, including livestreamer Braden Peters, known as Clavicular, who promotes an intense focus on male appearance.

A Broader Meaning

Younger social media users have since expanded “maxxing” beyond its original associations. Searches for the term surged in August as it became a label for everything from wellness routines to workplace habits. It is also used ironically to poke fun at the pressure to constantly improve.

“Maxxing is the linguistic manifestation of a culture increasingly preoccupied with getting the most out of everything,” said Steve Johnson, director of lexicography for Dictionary Media Group at IXL Learning.

Johnson noted that the term can signal enthusiasm for self-improvement, exaggerate it for humour or reject the idea of constant optimisation altogether. Examples include “proteinmaxxing” at breakfast, “tokenmaxxing” with AI tools at work and “cozymaxxing” on a Friday night.

The Many Forms Of “Maxxing”

The term has generated numerous variations. “Softmaxxing” refers to relatively modest appearance improvements, such as a new haircut, while “hardmaxxing” describes more extreme approaches, including severe dieting or cosmetic procedures. “Jestermaxxing” involves using humour to gain social acceptance or online attention, while “sleepmaxxing” focuses on improving sleep quality or duration.

These variations show how the language of optimisation has spread across personal identity, health, social status and leisure.

The Pressure To Do More

The popularity of “maxxing” also reflects a wider tension between self-improvement and the expectation to make every activity more productive. In the workplace, “tokenmaxxing” describes employees being encouraged to use AI tools as much as possible, turning technological adoption into another measure of performance.

The term captures a culture in which ordinary activities can become opportunities for measurable gains, even as some people use the language to question that pressure.

Other Words On The Shortlist

Other candidates for Dictionary.com’s 2026 Word of the Year included “affordability”, “data center”, “odyssey” and “unc”.

Interest in “odyssey” may have been boosted by Christopher Nolan’s film The Odyssey, while “unc”, short for “uncle”, is used by Gen Z and Gen Alpha to describe someone older who is perceived as out of touch or uncool.

“Maxxing” ultimately stands out for capturing a defining online impulse: to optimise everyday life, share the process and keep striving for more.

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