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Major IT Glitches Hit UK’s Leading Banks Over Two Years

Britain’s largest banks have experienced significant IT outages over the past two years, blocking customers from accessing their accounts and causing widespread disruption. According to a report from the Treasury Committee, nine major UK banks and building societies suffered a total of 803 hours of unplanned technical failures, equating to more than 33 full days of service downtime. These glitches have affected millions of customers, raising concerns over the reliability of the UK banking sector’s digital infrastructure.

The data, compiled by the Treasury Committee, reveals that between January 2023 and February 2025, there were at least 158 separate IT failures across institutions such as Barclays, HSBC, Lloyds, Nationwide, Santander, NatWest, Danske Bank, Bank of Ireland, and Allied Irish Bank. However, the reported figures exclude more recent outages, including a series of disruptions affecting Barclays between January 31 and February 2, as well as several banks on February 28. The Committee is seeking further information on these additional incidents.

Barclays was the most affected, with 33 outages reported, including one that caused 56% of online payments to fail. The bank is now preparing to compensate customers, estimating between £5 million and £7.5 million in payouts. HSBC and Santander followed closely, each recording 32 outages during the period, while Nationwide, NatWest, and Lloyds reported 18, 13, and 12 disruptions, respectively.

Meg Hillier, Chair of the Treasury Select Committee, expressed concern over the impact of these failures, particularly for families relying on timely access to their accounts. “For families and individuals living paycheck to paycheck, losing access to banking services on payday can be a terrifying experience,” Hillier said. She commended the banks that have compensated their customers but urged others to reconsider their response and improve the support offered to those affected by such technical issues.

Cyprus Outpaces EU Average In Working-Age Population Share, Eurostat Finds

Cyprus had a working-age population share of 61.6 per cent on January 1, 2025, placing the country above the European Union average of 58.3 per cent, according to Eurostat.

Cyprus Stands Above The EU Benchmark

The figures show that people aged 20 to 64 made up more than three-fifths of Cyprus’ population at the start of last year. In Eurostat’s regional demographic breakdown, Cyprus is treated as a single region because of its size, rather than being divided into multiple NUTS level 3 areas.

Wide Gaps Across The Bloc

Across the EU, 58.3 per cent of the population was of working age on January 1, 2025. The share reached at least 63.0 per cent in 39 NUTS level 3 regions, most of them in Germany. The group also included island regions in Spain, alongside several capital regions and their surrounding areas.

Capital And Island Regions Lead

At the top of the range was the Danish capital region of Byen København, where 68.9 per cent of residents were of working age. The same proportion was recorded in Spain’s island region of Eivissa y Formentera, while Fuerteventura stood at 68.3 per cent and Lanzarote at 67.3 per cent.

Rural Europe Skews Older

At the other end of the spectrum, working-age residents accounted for less than 55.0 per cent of the population in 189 EU regions. These areas were largely rural, including inland Portugal, much of rural France, most of eastern Germany, and rural areas in Bulgaria, Greece and the Nordic EU countries.

In six regions, fewer than half of the population was of working age. Those regions were Bornholm in Denmark, Creuse and Lot in south-west France, Etelä-Savo in south-east Finland, the Arrondissement of Veurne in Belgium and the French outermost region of Mayotte.

What The Data Measures

Eurostat’s regional demographic data measure the share of people aged 20 to 64, not the share of people who are actually employed. Cyprus’ 61.6 per cent figure was 3.3 percentage points above the EU average, though still below the highest regional levels recorded across the bloc.

The data underline how sharply Europe’s age structure varies from one region to another, with working-age shares differing significantly between urban centres, capital regions, islands and predominantly rural areas.

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