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Lack Of AI Skills Slows Innovation

The most serious obstacle to digital transformation in companies is the mismatch between the skills of employees and the ever-increasing pace of innovation, concludes a global report by SoftwareOne.

Key Facts

  • Nearly two-thirds (62%) of survey respondents indicated that they do not have sufficient skills to work with artificial intelligence (AI), while at the same time, 41% of organizations are having difficulty finding qualified employees with AI experience and knowledge.
  • The lack of cloud skills has increased the workload of employees (62% of respondents) and has led to significant consequences, including burnout and increased turnover.
  • Nearly a quarter of global IT managers (23%) are considering leaving their jobs precisely because of this shortage, while at the same time, for 84% of companies, retaining IT talent is becoming a significant challenge.
  • Talent retention problems in companies are further exacerbated by team conflicts. 34% of the respondents point to the lack of skills to work with cloud technologies as a reason for tension between them and the direct manager, and 42% perceive it as a reason for conflicts in the team. One in five (22%) respondents said they did not feel comfortable asking for additional training to improve their skills.

Important Quote

“Rapid advances in AI and generative AI create exciting prospects for companies around the world, but when it comes to teams, organizations are sitting on a ticking time bomb if they don’t upskill and upskill their employees to realize AI’s potential,” says Brian Duffy, CEO of SoftwareOne.

What To Watch For

The research highlights the importance of prioritizing employees working more closely with advanced technology, which is proving key amid growing skills gaps in cloud and AI. This would significantly transform organizational dynamics, with 97% of companies planning to upskill their employees, the survey found.

“Our research shows that a large number of organizations are planning to enhance the capabilities of their IT teams to accelerate AI and cloud deployments. By putting people at the center and demonstrating the benefits of innovation for their roles in the organization, companies can build a supportive and positive environment that helps retain employees, increases productivity and makes work more meaningful.”

Tangent

The SoftwareOne Cloud Skills Report surveyed 500 senior management respondents in the UK, Benelux, North America and Australia, exploring how the cloud skills shortage is affecting IT teams and what plans are in place to address it in 2024

Abu Dhabi Unveils Dh13-Billion Plan To Lead as the World’s First Fully AI-native Government by 2027

Abu Dhabi is setting ambitious goals for the future, announcing a Dh13-billion strategy that aims to make its government operations entirely powered by artificial intelligence (AI) by 2027. With this move, the emirate aspires to become the world’s first fully “AI-native” government, with automated processes and complete adoption of cloud computing technologies.

The Abu Dhabi Government Digital Strategy 2025-2027, led by the Department of Government Enablement – Abu Dhabi (DGE), is a transformative initiative to enhance public service delivery, optimize government functions, and drive sustainable economic growth. Along with technological advances, the strategy will create over 5,000 jobs, boosting the local economy and contributing more than Dh24 billion to Abu Dhabi’s GDP.

The core objective of this initiative is to embed AI, cloud technologies, and data-driven insights into the very DNA of the government. “By incorporating these cutting-edge technologies, we will optimize our operations, improve public services, and ultimately support sustainable economic growth,” said Ahmed Hisham Al Kuttab, Chairman of DGE.

Key aspects of the strategy include the establishment of a unified digital enterprise resource planning (ERP) platform, which will improve government efficiency and streamline processes. As part of the “AI for All” program, the initiative will also focus on empowering citizens by training them in AI applications, ensuring a highly skilled workforce ready to meet the demands of a rapidly evolving technological landscape.

Moreover, the government is committed to implementing over 200 AI-driven solutions across various public services, ensuring that these innovations reach all facets of governmental operations. Alongside the technological advancements, comprehensive cybersecurity measures will be introduced, with new digital guidelines aimed at maintaining the highest standards of security.

This move is not only a strategic shift towards a fully digital government but also a bold step towards positioning Abu Dhabi as a global leader in the adoption of artificial intelligence and advanced technologies in the public sector.

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