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Japan And India Startups Collaborate To Tackle Space Debris With Laser-Equipped Satellites

In an ambitious step to address the growing issue of orbital congestion, Japanese startup Orbital Lasers and Indian robotics firm InspeCity announced in December 2024, their plans to study the use of laser-equipped satellites for debris removal. 

Orbital debris, often referred to as space junk, includes all non-functional, human-made objects in Earth’s orbit, such as defunct satellites, rocket fragments, and collision debris. Traveling at speeds of up to 18,000 mph, this debris poses significant risks to operational satellites and spacecraft, including the International Space Station.

The partnership aims to develop an innovative system that uses laser energy to stop the rotation of space junk by vaporizing small surface areas, simplifying the process for servicing spacecraft to capture and de-orbit defunct satellites. Orbital Lasers, a spin-off from Japan’s satellite operator SKY Perfect JSAT, plans to demonstrate the laser system in space by 2027. Meanwhile, InspeCity, founded in 2022, is exploring opportunities to integrate the technology into its satellite platforms, pending regulatory approvals in both countries.

The agreement comes as global organizations raise alarms about the dangers of unchecked orbital debris. A United Nations panel on space traffic coordination recently underscored the need for urgent measures to manage low Earth orbit congestion, citing risks from the increasing volume of satellites and space junk.

This partnership reflects broader trends in Japan-India space collaboration, including their joint Lunar Polar Exploration (LUPEX) mission set for 2026 and partnerships between Indian firms like Skyroot and HEX20 with Japanese lunar exploration company Ispace. According to Masayasu Ishida, CEO of Tokyo-based nonprofit SPACETIDE, such alliances are aligned with India’s “Make in India” initiative, promoting local production while leveraging Japan’s technological expertise.

As the space industry grows more crowded, the success of projects like this could play a pivotal role in ensuring the sustainability of near-Earth orbit for future generations.

Zendesk Acquires Forethought To Strengthen AI Customer Support Tools

Zendesk, a company known for customer support software, has announced the acquisition of artificial intelligence startup Forethought. The deal is expected to close by the end of March and represents another step in the growing use of AI to automate customer service operations.

Strategic Innovation In Customer Service

Forethought has been developing AI tools for customer support automation for several years. The company first gained industry recognition after winning the TechCrunch Battlefield competition in 2018, well before the widespread adoption of generative AI tools.

Since then, Forethought has expanded its customer base to include companies such as Grammarly, Airtable, Upwork and Datadog. By 2025, the platform was processing more than one billion customer interactions each month, highlighting the growing role of automation in support operations.

Pioneering Leadership And Industry Recognition

Deon Nicholas, Forethought’s co-founder and chairman, hailed the acquisition as a milestone in a recent LinkedIn post. According to Nicholas, advances in AI over the past several years have accelerated adoption across multiple industries, particularly in areas that rely heavily on customer communication and service management.

Enhancing Zendesk’s Product Portfolio

The integration of Forethought’s technology is expected to expand Zendesk’s AI capabilities across its product suite. Company executives said the acquisition could accelerate development of several planned features by more than a year. These capabilities include specialized AI agents, systems that improve automatically through usage data and more advanced voice-based customer support tools. Zendesk has previously expanded its platform through acquisitions, including companies such as Zopim and BIME Analytics, which added messaging and analytics functionality to its products.

Implications For The Future

The acquisition reflects a broader shift in the software industry toward AI-driven automation of customer service tasks. Companies are increasingly using AI systems to handle routine inquiries while human agents focus on more complex cases. Zendesk’s move highlights how enterprise software providers are investing in AI technologies to improve efficiency and scale customer support operations as demand for digital service channels continues to grow.

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