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IATA Calls For Safer And More Efficient Ground Handling Operations

Rising Complexities And Operational Challenges

Speaking at the 38th IATA Ground Handling Conference in Cairo, Monika Mejstrikova, Director of Ground Operations at International Air Transport Association, outlined the growing operational pressures facing the aviation ground handling sector.

Mejstrikova described ground handling as a critical component of aviation safety and efficiency, warning that rising passenger demand, ageing infrastructure, workforce shortages and geopolitical disruptions are increasing pressure on airport operations worldwide. “No aircraft moves safely without ground handling getting it right,” she said.

According to IATA, the industry handled nearly 40 million flights globally in 2025 without any fatal incidents and recorded only one serious injury. At the same time, the sector reported more than 29,000 aircraft damage incidents and nearly 38,000 loading errors, highlighting ongoing operational risks.

Global Standards And Collaborative Initiatives

Mejstrikova stressed the importance of applying international operational standards, including the IATA Ground Operations Manual and the Airport Handling Manual. The standards are developed collaboratively with airlines and ground handling companies to improve consistency across airport operations.

IATA said more than 1,000 organisations currently use its Operational Portal, including around 280 airlines and over 700 ground handling partners. Regulators, including the European Union Aviation Safety Agency, are also examining the standards within upcoming ground handling regulatory frameworks.

Modernizing Equipment And Embracing Sustainability

Modernisation of ground support equipment remains another major focus for the sector. Mejstrikova said aircraft ground damage continues to generate significant repair costs for airlines and operators, particularly as global flight activity increases. Programmes such as IATA’s Enhanced GSE Recognition Programme, launched in 2024, are encouraging investment in anti-collision systems and positioning technologies designed to reduce operational risks.

The transition toward electric ground support equipment is also accelerating as airports and operators seek to reduce fuel consumption and emissions. According to IATA, electric systems can lower emissions by as much as 52% compared with conventional equipment.

Digital Transformation For Operational Excellence

Digitalisation is also becoming increasingly important across airport operations and passenger services. IATA said 81% of passengers want improved baggage tracking capabilities, while 88% expect real-time travel updates. The organisation’s 10-year Global Baggage Roadmap and adoption of the X565 aircraft loading data standard are intended to improve operational coordination while reducing handling errors and delays.

Conclusion: A Unified Path To Safer Operations

Mejstrikova said the future of ground handling will depend on stronger integration between international standards, modern equipment and digital technologies. According to IATA, improving operational resilience and safety will require continued collaboration between airlines, airports, regulators and ground handling providers as global aviation demand continues to expand.

Eurobank Wins Two Euromoney Awards Following Cyprus Merger

Eurobank has been named Cyprus’ Best Bank for 2026 by Euromoney, while also receiving the award for Best Bank for Large Corporates at the publication’s latest Awards for Excellence.

Merger Marks A Milestone

The awards recognise the bank’s performance during 2025, a year marked by the completion of the legal merger between Hellenic Bank and Eurobank Cyprus. The transaction created Eurobank Limited, which the group says is now Cyprus’ largest banking and insurance organisation, with assets exceeding €28 billion.

Euromoney’s Awards for Excellence evaluate banks’ performance over the previous calendar year, with this edition covering January 1 to December 31, 2025.

Lending, Customers And Digital Growth

Eurobank said its business lending portfolio expanded by around 17 per cent during 2025, while its customer base grew to more than 710,000 retail clients and 11,500 business customers.

The bank also continued its digital expansion, saying more than 96 per cent of transactions are now completed through digital channels, and most financing applications are submitted via its mobile app.

Expanding International Presence

Eurobank also highlighted the opening of its first representative office in India, describing the move as a step toward strengthening business links between Cyprus and India while supporting Cyprus’ role as a gateway to the European Union for Indian businesses and investors.

According to the bank, Euromoney recognised not only the successful completion of the merger but also its lending growth, digital transformation and contribution to Cyprus’ position as an international business and investment hub.

CEO On The Awards

“The Euromoney awards confirm Eurobank’s strong momentum and the successful implementation of our group’s strategy in Cyprus,” Chief Executive Michalis Louis said.

He said the merger strengthened the bank’s ability to support households, businesses and the wider economy, while highlighting continued investment in digital services and the opening of the representative office in India as key milestones during the year.

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