Rising Complexities And Operational Challenges
Speaking at the 38th IATA Ground Handling Conference in Cairo, Monika Mejstrikova, Director of Ground Operations at International Air Transport Association, outlined the growing operational pressures facing the aviation ground handling sector.
Mejstrikova described ground handling as a critical component of aviation safety and efficiency, warning that rising passenger demand, ageing infrastructure, workforce shortages and geopolitical disruptions are increasing pressure on airport operations worldwide. “No aircraft moves safely without ground handling getting it right,” she said.
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According to IATA, the industry handled nearly 40 million flights globally in 2025 without any fatal incidents and recorded only one serious injury. At the same time, the sector reported more than 29,000 aircraft damage incidents and nearly 38,000 loading errors, highlighting ongoing operational risks.
Global Standards And Collaborative Initiatives
Mejstrikova stressed the importance of applying international operational standards, including the IATA Ground Operations Manual and the Airport Handling Manual. The standards are developed collaboratively with airlines and ground handling companies to improve consistency across airport operations.
IATA said more than 1,000 organisations currently use its Operational Portal, including around 280 airlines and over 700 ground handling partners. Regulators, including the European Union Aviation Safety Agency, are also examining the standards within upcoming ground handling regulatory frameworks.
Modernizing Equipment And Embracing Sustainability
Modernisation of ground support equipment remains another major focus for the sector. Mejstrikova said aircraft ground damage continues to generate significant repair costs for airlines and operators, particularly as global flight activity increases. Programmes such as IATA’s Enhanced GSE Recognition Programme, launched in 2024, are encouraging investment in anti-collision systems and positioning technologies designed to reduce operational risks.
The transition toward electric ground support equipment is also accelerating as airports and operators seek to reduce fuel consumption and emissions. According to IATA, electric systems can lower emissions by as much as 52% compared with conventional equipment.
Digital Transformation For Operational Excellence
Digitalisation is also becoming increasingly important across airport operations and passenger services. IATA said 81% of passengers want improved baggage tracking capabilities, while 88% expect real-time travel updates. The organisation’s 10-year Global Baggage Roadmap and adoption of the X565 aircraft loading data standard are intended to improve operational coordination while reducing handling errors and delays.
Conclusion: A Unified Path To Safer Operations
Mejstrikova said the future of ground handling will depend on stronger integration between international standards, modern equipment and digital technologies. According to IATA, improving operational resilience and safety will require continued collaboration between airlines, airports, regulators and ground handling providers as global aviation demand continues to expand.
