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Hellenic Bank’s Transformative Year: A Look at 2024 Achievements and Future Plans

In a remarkable financial year, Hellenic Bank (HB) announced a landmark €383 million profit for 2024, highlighting a pivotal transformation in its operations and ownership structure. Michalis Louis, CEO of Hellenic Bank, emphasized the year’s significance, pointing to robust financial performance and strategic growth.

With its integration into the Eurobank Group, HB is on track to become one of Cyprus’s leading financial powerhouses. The merger will strengthen its position, creating a formidable banking entity. Further bolstering its market influence, Hellenic Bank is set to finalize the acquisition of CNP Cyprus Insurance Holdings, solidifying its status as a top insurance provider in the region.

The bank reported a CET1 ratio of 28.7% and a Total Capital ratio of 32.2%, far surpassing the regulatory minimums. Its de-risked balance sheet is noteworthy, with a non-performing exposure ratio of 2.4% and coverage of 63%. These metrics reflect a strategic focus on stability and growth.

Hellenic Bank’s financial achievements are underscored by a 10% year-over-year net profit increase and a 23% return on tangible equity. With €1.1 billion in new lending, the bank remains committed to propelling the domestic economy forward. The liquidity coverage ratio of 519% indicates strong fiscal health and readiness for future expansion.

Looking ahead, Eurobank Group’s anticipated complete acquisition of HB will cement the bank’s influence in the sector. Michalis Louis expressed optimism about the upcoming merger with Eurobank Cyprus, seeing it as a strategic alignment to enhance customer services and product offerings.

As Hellenic Bank grows, it remains dedicated to supporting the Cypriot economy, fostering economic growth, and ensuring a sustainable banking system. This commitment extends to the impending acquisition of CNP Cyprus Insurance, expected to conclude in early 2025.

In other notable figures, the 2024 financials reveal a 12% rise in net interest income to €599 million, alongside a solid cost-to-income ratio of 40%. Additionally, ample liquidity is demonstrated by the maintenance of €5.6 billion in the European Central Bank and a 36.6% net loans to deposits ratio.

Anchored by Eurobank Group’s extensive assets, Hellenic Bank is poised for continued growth, aiming to deliver unparalleled customer experiences in Cyprus.

For more on regional economic improvements, read about the New Tax Era in Cyprus and its implications.

Genikes Insurance Wins Two Global Banking And Finance Awards

Genikes Insurance received two distinctions at the Global Banking and Finance Awards 2026, winning Best General Insurance Company in Cyprus and Best Insurance Website Cyprus. The awards reflect the company’s position within the Cypriot insurance market as well as its broader digital transformation strategy focused on expanding online services and improving customer experience.

Market Leadership And Digital Transformation

Genikes Insurance has invested in developing a more modern digital platform designed to simplify key insurance services, including policy issuance and online claims management. The company said the upgraded platform aims to improve efficiency and accessibility while strengthening its position within an increasingly competitive insurance sector.

Customer-Centric Approach

Commenting on the recognition, General Manager Christiana Agrotis said the company continues focusing on reliability, innovation and customer-focused services tailored to the needs of the Cypriot market. According to Agrotis, the recognition of the company’s digital platform also reflects the trust customers place in its services and broader insurance offering.

Technology-Driven Innovation

The updated website was designed to provide simpler navigation and improved access to insurance information and digital services. Company officials said the platform forms part of broader efforts to integrate technology more closely into customer service and operational processes. Genikes Insurance added that it remains focused on strengthening long-term customer relationships while continuing investments in digital capabilities and service development.

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