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Hellenic Bank’s Bold Steps in 2025: A Dive into Their Financial Strategies

by News Editor

May 9, 2025

In a noteworthy first quarter of 2025, Hellenic Bank disbursed new loans amounting to €404 million, of which €75 million were dedicated to green financing, marking a significant 19% of their total loans. This strategic focus on sustainable finance highlights Hellenic Bank’s commitment to environmentally conscious lending.

Breakdown of New Loans

During the quarterly review (Read more), it was revealed that retail loans reached €123 million, with €87 million directed towards housing. Corporate loans totaled €105 million, while commercial loans and shipping/international credits accounted for €48 million and €127 million, respectively. Hellenic Bank’s dedication to solvency and prudence is evident as 99.6% of the loans issued post-2018 remain serviced.

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Performance Highlights and Market Position

CEO Michalis Louis noted a dynamic start to 2025 with the bank achieving €45 million in profits after voluntary exit plan expenses. Their market share in new lending increased to 25.2% as of March 31, 2025, from 20.3% at the end of 2024, underscoring their growth strategy. The bank also maintains a robust liquidity coverage ratio (LCR) of 493% with €5 billion in the European Central Bank, demonstrating financial stability.

Strategic Growth and Acquisitions

Hellenic Bank is poised for strategic integration with Eurobank Cyprus, reinforcing its financial service capabilities post the acquisition of a significant stake by Eurobank. Additionally, the completion of the CNP Cyprus Insurance Holdings acquisition sets the stage for increased market leverage (Explore more). This integration aligns with the goal to become a leading financial service provider in Cyprus.

Challenges and Interest Revenue

While net interest income fell by 9% due to reduced interest from loan portfolios and ECB rate cuts, Hellenic has offset this through enhanced income from repurchase agreements and decreased borrowing costs, as elaborated in their recent financial statements.

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Eurobank Plans €1 Billion Investment In AI And Digital Banking By 2028

by THEFUTURE.TEAM

September 11, 2026

Eurobank plans to invest about €1 billion in technology from 2025 through 2028, its largest technology investment program to date. The Banking Forward strategy focuses on digital banking, artificial intelligence, customer experience and a “phygital” model combining digital services with face-to-face support.

Digital Banking Dominates Customer Activity

Digital channels already account for 96% of Eurobank transactions, with 61% completed through the Eurobank Mobile App. Among customers aged 35 and under, digital adoption reaches 94%.

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Customers make about 574 million annual logins across e/m-banking and more than 1 million digital transactions each day. During the first half of 2026, one in three banking products was acquired digitally.

AI Moves Into Everyday Banking

Eurobank is expanding the use of AI through tools including EVA, its digital customer assistant, and myEVA, an AI-powered voice assistant for employees. The technology is also being applied to mortgage assessments, customer feedback analysis and contractual documents.

The bank’s technology architecture is built around five areas: digital channels, customer experience orchestration, data and AI, core banking, and infrastructure and cloud. About 50% of its applications and digital channels are already cloud-based.

Investment Extends Beyond Technology

The program is intended to reshape how Eurobank operates, combining automation and AI with employee development and human support. The bank says the approach is designed to improve services while maintaining access to face-to-face banking when customers need it.