Emerging Technologies and Fintech

Highlights from Forbes Cyprus the Future of Fintech Summit: “Emerging Technologies and Fintech” panel

Emerging Technologies – Are Ai, Ml, And Blockchain Technologies Making An Impact?

In a recent panel discussion featuring Sarah Kocianski, a Forbes Fintech Contributor, Beny Rubinstein, Advisor for Strategy & Innovation in the Israeli Ecosystem Development, Paul Jozefak, CEO of Receeve, and Panis Pieri, a Startup Blogger, the focus was primarily on the role and impact of Artificial Intelligence (AI) in financial services. The panel delved into the current applications of AI, the potential areas of growth, and the implications for employment within the sector. Although the discussion was intended to cover emerging technologies, the emphasis remained primarily on AI due to the absence of the expected blockchain expert. This article aims to explore the key points raised during the panel discussion and provide insights into the transformative potential of AI in financial services.

AI in Financial Services: Where is the Impact Most Evident?

Sarah Kocianski initiated the discussion by asking the panelists about the most interesting applications of AI in financial services. Paul Jozefak, focusing on his experience in the fintech space, highlighted the intersection of Behavioral Science and AI. He explained how combining these two fields revolutionizes processes, particularly in debt collection. By employing behavioral scoring and AI, automation in debt collection has become more efficient, providing results that outpace traditional methods. Jozefak emphasized the significance of technology in overcoming the hurdles posed by unstructured data in the enterprise sector.

Panis Pieri contributed by mentioning advanced chatbots that utilize deep fake technology in financial services. These chatbots aim to create a seamless and familiar interaction with users, maintaining a consistent appearance and voice. Additionally, Pieri discussed the advancements in AI training, particularly in risk and compliance, predicting further sophistication in the next five years.

Beny Rubinstein discussed the use of AI in reducing bias and augmenting data to facilitate more intelligent decision-making. He also highlighted the application of AI in transforming unstructured data, such as lengthy financial documents, into structured data for predictive analysis. This application holds significant promise in enhancing the efficiency of financial analysis.

Evolution of AI Acceptance in Financial Services

A notable point raised by Paul Jozefak was the evolving perception of AI in the financial industry. He mentioned that, until a year ago, the term AI was somewhat taboo and had acquired a negative connotation. However, there has been a recent shift, with AI becoming a trendy and embraced term again. Jozefak attributed this change to the renewed understanding and acceptance of AI’s capabilities, shedding the previous overused and misused associations.

AI and Job Transformation in Financial Services

The conversation then shifted to the potential impact of AI on employment within financial services. Beny Rubinstein acknowledged that specific repetitive and manual jobs might be replaced by AI, particularly in areas like auditing and paralegal work. However, he emphasized that the complete elimination of jobs is unlikely. Instead, roles may evolve, creating opportunities for new jobs, especially in areas where AI is not a direct substitute for human reasoning and expertise.

Panis Pieri supported this perspective, emphasizing the need for reskilling and adaptation to the changing job landscape. He mentioned a study that showed individuals who worked with AI tools performed more efficiently and produced higher-quality results in the short term. This suggested that embracing AI could enhance job performance and job creation in the long run.

The Future of Banks in the AI Era

Sarah Kocianski raised a thought-provoking question about the future of banks in a world where AI takes over analytical tasks. Beny Rubinstein speculated on the transformation of roles, foreseeing a shift from traditional financial analysts to those adept at using AI tools. He highlighted the importance of understanding finance and AI, creating a new breed of professionals bridging the gap between the two domains.

Paul Jozefak expanded on this idea, drawing parallels to the evolution of technology. He mentioned that roles would change, and individuals leveraging technology effectively, akin to present-day investment analysts, would become the future data scientists. The emphasis was on continually adapting to technology and leveraging it to evolve in one’s profession.

New Products and Services Enabled by AI

The discussion then shifted to the impact of AI on the creation of new products and services within financial services. Paul Jozefak shared insights into his experience as an entrepreneur, stating that while the core business of debt collection had not fundamentally changed over the years, the efficiency and cost-effectiveness had significantly improved with technology integration. He discussed the challenges posed by regulatory requirements in certain regions, such as the need to send physical letters in debt collection in Germany.

The panelists agreed that AI had not only streamlined existing processes but had also opened avenues for creative and strategic thinking. Beny Rubinstein emphasized the importance of utilizing AI to empower individuals to engage in more intelligent and creative work, leaving repetitive tasks to technology.

The Transformative Power of AI in Financial Services

The panel discussion shed light on the transformative impact of AI in financial services. AI is pivotal in reshaping traditional processes, from automating debt collection to transforming unstructured data for predictive analysis. The evolving acceptance of AI in the industry and the potential for job transformation underscore the need for individuals to adapt and embrace new skills. As the financial landscape continues to evolve, the integration of AI is set to create operational efficiencies and new opportunities for innovation and growth.

Title: The Transformative Power of AI in Financial Services: Opportunities and Insights

Empowering New Businesses

Sarah Kocianski continued the discussion by highlighting the shift in starting a new business. The traditional need for significant capital and resources has been replaced by the accessibility and agility offered by AI. This change allows entrepreneurs to enter the market swiftly, solving problems efficiently without the burden of extensive resources. The conversation emphasized that leveraging AI enables businesses to streamline operations, reduce costs, and enhance overall efficiency, ultimately leading to more successful ventures.

Revolutionizing Venture Capital

Paul Jozefak contributed a unique perspective by discussing the role of AI in venture capital. He emphasized that AI is transforming how businesses are launched and how venture capitalists operate. AI is being employed to screen markets effectively, allowing businesses to leapfrog the challenges that existed a decade or more ago. The reduction in the cost of starting a business and the ability to automate various tasks empower entrepreneurs and investors alike. Additionally, the discussion touched on the idea that AI can turn average developers into highly efficient ones, leading to the development of more successful businesses.

AI in Marketing and Customer Communications

Panis Pieri provided insights into the applications of AI in marketing, particularly in the fintech sector. The discussion highlighted the growing role of AI-powered chatbots and assistants in improving customer interactions. Natural language processing (NLP) in AI contributes to more personalized and efficient customer communication. The conversation also touched upon the potential of AI in creating deep fake virtual employees, enhancing customer service, and saving costs for companies.

Financial Inclusion through AI

The panelists explored the potential of AI in addressing financial inclusion challenges. Beny Rubinstein discussed how AI could be crucial in offering financial services to underserved populations. AI can provide personalized solutions, making it easier for individuals to make informed financial decisions. The conversation also underscored the importance of enhancing financial literacy, with AI as a tool to educate and guide individuals in managing their finances.

Opportunities for Employees and Investors

Panis Pieri highlighted the opportunities AI presents for employees and investors within financial companies. Automating repetitive tasks through AI allows employees to focus on more creative endeavors, fostering a balanced lifestyle. Investors can leverage AI tools to assess the potential of startups and make informed investment decisions. The discussion also touched on the emergence of platforms where investors can follow AI-generated strategies for trading.

The panel discussion provided a comprehensive overview of the transformative power of AI in financial services. AI’s impact is far-reaching, from empowering new businesses and revolutionizing venture capital to enhancing marketing strategies and addressing financial inclusion. The opportunities extend to employees, investors, and individuals, making AI a driving force in reshaping the financial landscape. As technology continues to evolve, the financial services industry must embrace the potential of AI to unlock new possibilities and ensure a more inclusive and efficient future.


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