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EBay Restructures Workforce As It Expands AI And Fashion Strategy

Company Restructuring And Workforce Reduction

eBay said it will eliminate around 800 positions, or roughly 6% of its global workforce, as part of a broader restructuring aimed at reallocating resources toward strategic priorities. The company said the changes are intended to simplify operations and focus investment on areas expected to drive future growth.

Careful Evaluation And Support For Impacted Employees

In a statement, eBay said the restructuring followed a review of operational needs, overlapping functions, and long-term priorities. The company added that it plans to provide support to employees affected by the cuts. The workforce reduction follows similar efficiency efforts across the technology sector as companies adjust cost structures while investing in new technologies.

Enhanced Focus On AI And Efficiency

In recent years, eBay has increased investment in artificial intelligence to improve internal workflows and user experience. The company has introduced AI tools aimed at streamlining listings, improving search functionality, and enhancing buyer and seller interactions. eBay has also explored partnerships involving AI technologies as part of efforts to modernize its platform and improve operational efficiency.

Expanding Into Fashion And Diverse Market Categories

The restructuring comes alongside a broader strategy to expand into high-growth categories. eBay previously announced plans to acquire Depop, a secondhand fashion marketplace popular with younger consumers, in a deal valued at about $1.2 billion. CEO Jamie Iannone has said the move supports eBay’s push into fashion while complementing existing focus areas such as collectibles, automotive parts, and refurbished goods.

Competitive Pressures In A Dynamic Marketplace

eBay continues to compete with large e-commerce platforms, including Amazon and Walmart, as well as fast-growing online marketplaces such as Etsy, TikTok Shop, Temu, and Shein. The company’s current strategy combines cost restructuring with technology investment as it seeks to strengthen its position in a rapidly changing retail environment.

Addressing Legal Challenges And Future Prospects

Alongside operational changes, eBay recently resolved a legal case involving former employees. Financial terms of the settlement were not disclosed. As the company adjusts its workforce and expands investments in AI and targeted product categories, management is positioning eBay to adapt to shifting consumer behavior and increased competition across global e-commerce.

Eurobank Plans €1 Billion Investment In AI And Digital Banking By 2028

Eurobank plans to invest about €1 billion in technology from 2025 through 2028, its largest technology investment program to date. The Banking Forward strategy focuses on digital banking, artificial intelligence, customer experience and a “phygital” model combining digital services with face-to-face support.

Digital Banking Dominates Customer Activity

Digital channels already account for 96% of Eurobank transactions, with 61% completed through the Eurobank Mobile App. Among customers aged 35 and under, digital adoption reaches 94%.

Customers make about 574 million annual logins across e/m-banking and more than 1 million digital transactions each day. During the first half of 2026, one in three banking products was acquired digitally.

AI Moves Into Everyday Banking

Eurobank is expanding the use of AI through tools including EVA, its digital customer assistant, and myEVA, an AI-powered voice assistant for employees. The technology is also being applied to mortgage assessments, customer feedback analysis and contractual documents.

The bank’s technology architecture is built around five areas: digital channels, customer experience orchestration, data and AI, core banking, and infrastructure and cloud. About 50% of its applications and digital channels are already cloud-based.

Investment Extends Beyond Technology

The program is intended to reshape how Eurobank operates, combining automation and AI with employee development and human support. The bank says the approach is designed to improve services while maintaining access to face-to-face banking when customers need it.

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