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Digital Assistant on Gov.Cy Portal Expanded With Road Transport Services

Enhanced Digital Services for Road Transport

The Gov.Cy digital assistant, now updated with new functionalities for the Road Transport Department, is set to transform citizen engagement. Available 24/7, the improved service provides immediate and reliable assistance, underscoring the government’s commitment to transparent and efficient public service.

Comprehensive Support for Critical Services

Citizens can now submit queries regarding key documentation and permits, including:

  • Vehicle Registration Documents
  • Driver Licenses
  • Road Usage Permits
  • Road Transporter Permits
  • Certificates of Professional Competence

In addition to these offerings, the digital assistant disseminates vital information on the Electric Mobility Promotion Plan designed to reduce CO₂ emissions, as well as updates on vehicle recalls concerning airbag replacements.

Proven Track Record and Versatile Functionality

Since its launch nine months ago, the digital assistant has fielded over 180,000 citizen inquiries, establishing itself as a crucial link between the public and government services. This continuous evolution, marked by the integration of new thematic areas, demonstrates the system’s growing utility and its pivotal role in modernizing public administration.

Accessible in Multiple Languages

Designed to cater to a diverse audience, the digital assistant accepts queries in written or spoken form in both Greek and English, and even processes grenglish inputs. Users can conveniently access the service via the Gov.Cy portal, the ‘Digital Citizen’ mobile application, as well as through various Ministry and Deputy Ministry websites.

Discover More

Explore the complete range of services offered by the digital assistant by visiting the official page at gov.cy/o-psifiakos-voithos.

Short-Form Video Unleashed: Transforming The Living Room Experience

The Mobile Origins Of A Big-Screen Revolution

Short-form vertical videos, initially designed for smartphone viewing, are increasingly gaining traction on larger screens as viewing habits continue evolving across digital platforms. YouTube said audiences now watch more than 2 billion hours of Shorts content on televisions every month, highlighting the growing role of connected TV devices in short-form video consumption. The figures reflect a broader shift in how viewers engage with mobile-first formats beyond traditional smartphone environments.

Expanding Horizons In The Living Room

According to Kurt Wilms, television has become YouTube’s fastest-growing screen category. The company said integrated recommendations and search functions on smart TV interfaces are increasingly exposing users to Shorts content, even when viewers did not originally intend to watch short-form videos. As a result, living room viewing is becoming a larger part of YouTube’s overall content ecosystem.

Innovative Adjustments For Enhanced Engagement

To support this transition, YouTube has introduced interface changes designed specifically for larger screens. Features, including side-by-side comments and expanded layouts, aim to create a more interactive viewing experience while also improving engagement opportunities for creators. Sarah Ali said the updated viewing experience is intended to help creators expand audience reach across global markets and connected devices.

The Convergence Of Audio And Visual Media

Growth in living room consumption is also extending beyond short-form video into podcasting and long-form creator content. YouTube reported that viewers spent more than 700 million hours watching podcasts on living room devices during 2025, up from 400 million hours the previous year. At the same time, streaming platforms including Netflix are increasing investments in video podcasts and creator-led programming through partnerships with companies such as iHeartMedia, Barstool Sports and Spotify. The trend reflects a broader convergence between mobile-first content formats, streaming television and creator-driven media ecosystems.

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