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DBRS: Greek Banks Face Revenue Challenges But Strong Economic Outlook

Greek banks face a competitive disadvantage in terms of revenue generation, with a less diversified structure compared to their European counterparts. DBRS Morningstar reports that net supplies revenue in Greek banks represents only 17% of total operating revenue in 2024, compared to 22% in Europe. This lag is largely due to the global financial crisis and the Greek debt crisis, which significantly reduced household savings.

Despite these challenges, Greece’s economy has outperformed the Eurozone, and this trend is expected to continue. Strong private consumption, exports, and investment contributed to a 2.3% growth in 2023, with GDP projected to grow by more than 2% in 2024. The labor market has also improved, with unemployment at 9.6% in November 2024, down from a peak of 27.8% in 2013.

Greek banks have benefited from higher interest rates, particularly due to a large portion of their loans being at floating rates. However, as net interest income (NII) faces pressure from expected rate reductions, Greek banks need to diversify their revenue streams further. The government’s plan to reduce banking supplies for retail customers by 2025, which includes cuts to ATM and money transfer services, could slow the pace of growth in net supplies revenue.

In response, Greek banks are focusing on improving revenue from supplies, both organically and through external partnerships and acquisitions. Net supplies increased to 17% of total operating revenue in 2024, up from 15% in 2019. These efforts, combined with the ongoing economic recovery, should help narrow the revenue gap with European banks.

Despite challenges like NII compression, higher operational costs, and potential credit risk increases, DBRS expects Greek banks to maintain adequate profitability. Continued economic growth, especially through EU funding and structural reforms, will support this outlook. However, geopolitical risks, such as trade barriers, could impact future growth prospects.

Looking ahead, DBRS believes that the ongoing strategic initiatives by Greek banks and the country’s robust economic performance will help mitigate the impacts of lower interest rates, allowing for continued growth in private savings and investments.

Genikes Insurance Wins Two Global Banking And Finance Awards

Genikes Insurance received two distinctions at the Global Banking and Finance Awards 2026, winning Best General Insurance Company in Cyprus and Best Insurance Website Cyprus. The awards reflect the company’s position within the Cypriot insurance market as well as its broader digital transformation strategy focused on expanding online services and improving customer experience.

Market Leadership And Digital Transformation

Genikes Insurance has invested in developing a more modern digital platform designed to simplify key insurance services, including policy issuance and online claims management. The company said the upgraded platform aims to improve efficiency and accessibility while strengthening its position within an increasingly competitive insurance sector.

Customer-Centric Approach

Commenting on the recognition, General Manager Christiana Agrotis said the company continues focusing on reliability, innovation and customer-focused services tailored to the needs of the Cypriot market. According to Agrotis, the recognition of the company’s digital platform also reflects the trust customers place in its services and broader insurance offering.

Technology-Driven Innovation

The updated website was designed to provide simpler navigation and improved access to insurance information and digital services. Company officials said the platform forms part of broader efforts to integrate technology more closely into customer service and operational processes. Genikes Insurance added that it remains focused on strengthening long-term customer relationships while continuing investments in digital capabilities and service development.

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