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Cyta Selects Giorgos Metzakis As CEO Candidate From Five Finalists

Giorgos Metzakis has been selected as the leading candidate for the CEO role at Cyta following a selection process involving five finalists, according to reports. The appointment has not been officially confirmed and remains subject to government approval.

Insight Into The Selection Process

Cyta’s board interviewed five candidates as part of the selection process. An independent partner oversaw the evaluation to ensure transparency. The process focused on identifying a candidate based on experience and leadership criteria. Metzakis emerged as the board’s preferred choice.

Pending Governmental Approval

Final appointment requires approval from the Council of Ministers, in line with Cyta’s governance structure. No official confirmation has been issued by the organization. The process is currently in its final stage, pending formal approval. Further announcements are expected following the government review.

Context Of A Leadership Transition

The CEO position became vacant after Andreas Neokleous stepped down in August 2025. He had held the role since January 2019. The vacancy was formally announced in November 2025, initiating the current selection process. Leadership transition remains a key development for the organization.

Outlook

The appointment will determine Cyta’s leadership direction in the coming period. Market conditions and strategic priorities will shape the company’s next phase.

Eurobank Plans €1 Billion Investment In AI And Digital Banking By 2028

Eurobank plans to invest about €1 billion in technology from 2025 through 2028, its largest technology investment program to date. The Banking Forward strategy focuses on digital banking, artificial intelligence, customer experience and a “phygital” model combining digital services with face-to-face support.

Digital Banking Dominates Customer Activity

Digital channels already account for 96% of Eurobank transactions, with 61% completed through the Eurobank Mobile App. Among customers aged 35 and under, digital adoption reaches 94%.

Customers make about 574 million annual logins across e/m-banking and more than 1 million digital transactions each day. During the first half of 2026, one in three banking products was acquired digitally.

AI Moves Into Everyday Banking

Eurobank is expanding the use of AI through tools including EVA, its digital customer assistant, and myEVA, an AI-powered voice assistant for employees. The technology is also being applied to mortgage assessments, customer feedback analysis and contractual documents.

The bank’s technology architecture is built around five areas: digital channels, customer experience orchestration, data and AI, core banking, and infrastructure and cloud. About 50% of its applications and digital channels are already cloud-based.

Investment Extends Beyond Technology

The program is intended to reshape how Eurobank operates, combining automation and AI with employee development and human support. The bank says the approach is designed to improve services while maintaining access to face-to-face banking when customers need it.

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