Breaking news

CySEC Unveils New Guidelines For ICT Loss Estimation Under Dora

The Cyprus Securities and Exchange Commission (CySEC) has taken a pivotal regulatory step by adopting new joint guidelines that require financial institutions to accurately estimate the aggregated annual costs and losses arising from significant information and communications technology (ICT) incidents. These measures, aligned with the Digital Operational Resilience Act (DORA Regulation), were set forth by the European Supervisory Authorities on July 17, 2024.

Regulatory Mandate and Industry Scope

Under Article 11(11) of the DORA Regulation, all financial entities under CySEC’s jurisdiction are now mandated to report aggregated annual losses from major ICT incidents. This comprehensive requirement covers a spectrum of market participants, including Cyprus Investment Firms, crypto-asset service providers, asset-referenced token issuers, central securities depositories, central counterparties, trading venues, alternative investment fund managers, management companies, and crowdfunding service providers authorized by CySEC.

Establishing Uniform Reporting Standards

The implemented guidelines aim to standardize the methodology for loss estimation by specifying a uniform framework and template for reporting. This initiative is designed to bolster the consistency and reliability of financial reporting and risk management across the board, ensuring that all regulated entities adhere to a common framework in quantifying operational digital risks.

Enhancing Digital Operational Resilience

Enshrined as Regulation (EU) 2022/2554, the DORA Regulation underscores the imperative for robust digital operational resilience within the financial sector. CySEC’s regulatory action reinforces the broader European initiative to enhance ICT oversight and fortify the industry’s ability to withstand digital disruptions, a move that is critical in today’s increasingly tech-dependent financial landscape.

Future Perspectives

As financial institutions begin to comply with these rigorous standards, the industry is poised to benefit from enhanced transparency and more effective risk mitigation. These measures not only safeguard the financial system against the evolving landscape of digital threats but also contribute to a more resilient and stable economic environment.

Eurobank Plans €1 Billion Investment In AI And Digital Banking By 2028

Eurobank plans to invest about €1 billion in technology from 2025 through 2028, its largest technology investment program to date. The Banking Forward strategy focuses on digital banking, artificial intelligence, customer experience and a “phygital” model combining digital services with face-to-face support.

Digital Banking Dominates Customer Activity

Digital channels already account for 96% of Eurobank transactions, with 61% completed through the Eurobank Mobile App. Among customers aged 35 and under, digital adoption reaches 94%.

Customers make about 574 million annual logins across e/m-banking and more than 1 million digital transactions each day. During the first half of 2026, one in three banking products was acquired digitally.

AI Moves Into Everyday Banking

Eurobank is expanding the use of AI through tools including EVA, its digital customer assistant, and myEVA, an AI-powered voice assistant for employees. The technology is also being applied to mortgage assessments, customer feedback analysis and contractual documents.

The bank’s technology architecture is built around five areas: digital channels, customer experience orchestration, data and AI, core banking, and infrastructure and cloud. About 50% of its applications and digital channels are already cloud-based.

Investment Extends Beyond Technology

The program is intended to reshape how Eurobank operates, combining automation and AI with employee development and human support. The bank says the approach is designed to improve services while maintaining access to face-to-face banking when customers need it.

Uol
Aretilaw firm
The Future Forbes Realty Global Properties
eCredo

Become a Speaker

Become a Speaker

Become a Partner

Subscribe for our weekly newsletter