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Cyprus Surpasses EU Average In Digital Banking Adoption

by THEFUTURE.TEAM
July 14, 2025

The latest data from Eurostat’s Digitalisation in Europe 2025 report underscores a decisive shift in consumer banking habits. Cyprus now leads the European Union with 85.1 percent of internet users managing their finances online in 2024, a significant rise from 77.7 percent in 2023 and 71.4 percent in 2022. Meanwhile, the EU average reached 72.4 percent in 2024, climbing steadily from 56 percent in 2014.

Regional And Demographic Insights

Across the EU, online banking is most widely embraced by individuals aged 25 to 64, where 76 percent engage in digital transactions. Younger internet users aged 16 to 24 demonstrated a 66 percent adoption rate, and even among the 65 to 74 age group, 59 percent have moved to online banking. A closer look at the data reveals that Denmark leads with 98 percent usage, closely followed by Finland and the Netherlands at 97 percent each, and Latvia at 91 percent. In contrast, Romania and Bulgaria trail significantly at 17 percent and 20 percent respectively.

Bank Of Cyprus: Driving The Digital Transformation

In Cyprus, the transformation is further evidenced by robust performance at the Bank of Cyprus (BoC). Recent figures show that digital transactions accounted for 96.6 percent of all banking activity in March 2025, up from 86.2 percent in March 2021. The BoC Mobile app continues to gain momentum, with active users rising to 451,012 in March 2025 from 420,087 the previous year. During this period of rapid digital adoption, George Tziortzis, the director of IT and digital transformation at the Bank of Cyprus, affirmed the bank’s commitment to leveraging digital channels to enhance customer experience and operational security while also addressing challenges of customer education regarding new digital interfaces.

Implications For The Broader Banking Landscape

Analysts believe that the accelerated shift to online banking will enable financial institutions to reduce costs and heighten security protocols. However, as banks continue to advance their digital offerings, gaps in internet literacy remain a concern. Regions with lower digital engagement risk falling further behind as the landscape evolves. This trend underscores the need for a balanced approach that ensures both technological progress and inclusivity in access to digital services.

As evidenced in Cyprus and other leading EU markets, the trend toward digital banking is not just a temporary shift but a fundamental transformation in how financial services are delivered and consumed across Europe.

EU E-Commerce VAT Systems Generate €257.9 Million Revenue for Cyprus in 2024

by THEFUTURE.TEAM
August 11, 2025

Robust Revenue Growth Through Streamlined VAT Collection

Cyprus has demonstrated a significant fiscal boost in 2024 with €257.9 million generated from the European Union’s e-commerce VAT systems, according to Tax Commissioner Sotiris Markides. This impressive performance underscores the effectiveness of the One Stop Shop (OSS) and Import One Stop Shop (IOSS) frameworks in simplifying cross-border tax compliance.

Simplified Procedures for EU and Non-EU Businesses

The OSS system allows Cyprus-registered businesses to streamline VAT declaration and payment on sales to consumers in other EU countries. Companies simply register on the local OSS platform, apply the consumer’s VAT rate, aggregate their submissions quarterly or monthly, and remit a single consolidated payment. Subsequently, Cyprus allocates the appropriate share to each respective EU country. This efficient process extends to non-EU sellers as well, who can have their intra-EU distance sales managed under the Union Scheme.

Breakdown of VAT Revenue Streams

Last year’s declarations under the various schemes illustrate the system’s broad reach: €217.9 million was collected via the Union Scheme, €36.9 million through the Non-Union Scheme, and €3.1 million via the Import Scheme. While the Union Scheme caters to both EU and non-EU sellers engaging in distance sales, the Non-Union Scheme specifically accommodates non-EU firms delivering services to EU consumers. Furthermore, the Import Scheme targets goods valued at less than €150 that are imported from outside the EU.

Implications and Broader Impact

Implemented in July 2021 as an evolution from the more limited MOSS system, these reforms have not only consolidated tax collection through an expansive OSS but also integrated the IOSS for low-value imports. By designating certain online marketplaces as “deemed suppliers,” the new framework ensures that VAT collection is both efficient and equitable. Across the EU, these mechanisms have generated over €33 billion in VAT revenues in 2024, reflecting a successful effort to simplify tax compliance, reduce administrative burdens, and promote fair taxation across the bloc.

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