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Cyprus Surpasses EU Average In Digital Banking Adoption

The latest data from Eurostat’s Digitalisation in Europe 2025 report underscores a decisive shift in consumer banking habits. Cyprus now leads the European Union with 85.1 percent of internet users managing their finances online in 2024, a significant rise from 77.7 percent in 2023 and 71.4 percent in 2022. Meanwhile, the EU average reached 72.4 percent in 2024, climbing steadily from 56 percent in 2014.

Regional And Demographic Insights

Across the EU, online banking is most widely embraced by individuals aged 25 to 64, where 76 percent engage in digital transactions. Younger internet users aged 16 to 24 demonstrated a 66 percent adoption rate, and even among the 65 to 74 age group, 59 percent have moved to online banking. A closer look at the data reveals that Denmark leads with 98 percent usage, closely followed by Finland and the Netherlands at 97 percent each, and Latvia at 91 percent. In contrast, Romania and Bulgaria trail significantly at 17 percent and 20 percent respectively.

Bank Of Cyprus: Driving The Digital Transformation

In Cyprus, the transformation is further evidenced by robust performance at the Bank of Cyprus (BoC). Recent figures show that digital transactions accounted for 96.6 percent of all banking activity in March 2025, up from 86.2 percent in March 2021. The BoC Mobile app continues to gain momentum, with active users rising to 451,012 in March 2025 from 420,087 the previous year. During this period of rapid digital adoption, George Tziortzis, the director of IT and digital transformation at the Bank of Cyprus, affirmed the bank’s commitment to leveraging digital channels to enhance customer experience and operational security while also addressing challenges of customer education regarding new digital interfaces.

Implications For The Broader Banking Landscape

Analysts believe that the accelerated shift to online banking will enable financial institutions to reduce costs and heighten security protocols. However, as banks continue to advance their digital offerings, gaps in internet literacy remain a concern. Regions with lower digital engagement risk falling further behind as the landscape evolves. This trend underscores the need for a balanced approach that ensures both technological progress and inclusivity in access to digital services.

As evidenced in Cyprus and other leading EU markets, the trend toward digital banking is not just a temporary shift but a fundamental transformation in how financial services are delivered and consumed across Europe.

Cyprus Foreclosure Reform Debate Intensifies Amid Rising Non-Performing Loans

Political Stakes And Foreclosure Regulation

Cypriot political parties are engaging in a high-stakes debate in parliament as they deliberate changes to the legal framework governing foreclosures ahead of the May parliamentary elections. The proposed shifts are aimed at curbing the rapid escalation in the value of non-performing loans, a trend that has sparked significant public and legislative concern. Confidential data from the Central Bank of Cyprus indicates that the nation has not yet moved away from its longstanding issues related to so-called “red loans.”

Non-Performing Loans: A Mounting Financial Challenge

Recent figures show that the value of distressed loans has continued to rise, surpassing €20 billion following transfers involving banks and credit recovery companies. This level exceeds the approximately €15 billion recorded during the economic crisis period. Central Bank data indicates that after loan sales, credit recovery firms now manage portfolios totaling €19.7 billion, of which €18.5 billion are classified as non-performing. About 87% of these loans are considered terminated, while the firms acquired 141,478 loans for €3.2 billion, roughly 80% below their original value.

Credit Recovery Companies: Overshooting Investment Returns

By June, credit recovery companies had recovered €5.7 billion through a combination of cash repayments, judicial asset auctions and property-for-debt exchanges. Cash repayments accounted for €3.6 billion, judicial recoveries contributed €619 million, and property swaps added €1.5 billion. These recoveries exceeded the original purchase cost of many loan portfolios while overall balances continued to increase due to accrued interest, a development that remains a concern for policymakers.

Bank Portfolios And The Impact On Financial Stability

Data from the State Guarantee Fund for Deposits and Loans shows that 77,561 loans valued at €7.5 billion were transferred, leaving a remaining balance of €5.7 billion by June 2025, of which €5 billion are non-performing. Within the banking sector, non-performing loans totaled €1.45 billion across 24,736 accounts as of last June. Since December 2024, these figures have improved by approximately €86 million due to repayments and asset recoveries. The reduction in problematic loans has lowered bank exposure compared with levels recorded during the 2013 crisis.

Legislative Proposals And Government Considerations

Political leaders argue that adjustments to foreclosure procedures can be introduced without undermining banking stability. Parliament’s Economic Committee is scheduled to begin discussions on March 9, with an estimated 20 to 30 legislative proposals currently pending from multiple parties. While the Ministry of Finance has not announced immediate legislative action, officials are evaluating the potential reintroduction of elements of the Rent-Versus-Rate plan for vulnerable borrowers, subject to fiscal impact assessments.

Advocacy From AKEL And Environmental Groups

Proposals supported by the AKEL party and several civil organizations focus on strengthening legal protections for borrowers. Among the suggested measures is restoring the right to seek judicial relief to delay foreclosures in cases involving disputed charges or alleged abusive contract clauses. AKEL representative Aristos Damianou criticized the pace of foreclosure proceedings and warned of risks to primary residences and small businesses.

Proposals Targeting Guarantors And Foreclosure Processes

The Democratic Rally party has introduced a proposal aimed at limiting guarantor liability during foreclosure procedures. Under the draft measure, if a property is auctioned or repossessed, the guarantor’s responsibility would be capped at the original loan amount adjusted by recovered sums. The proposal also requires that enforcement actions against guarantors be suspended until a court ruling is issued if the borrower formally disputes the debt.

Revisions Proposed By The Democratic Party of Cyprus

The Democratic Party is also preparing new legislative measures to be introduced on Thursday. Party leader Mario Karogian outlined plans to suspend the foreclosures of primary residences valued up to €350,000 until the end of the year, allowing time to address legislative gaps. Additional proposals include broadening the powers of the Financial Ombudsperson to make binding decisions on disputes up to €50,000, enforcing the Central Bank’s code of conduct, and ensuring strict adherence to refinancing guidelines for first residences.

Outlook And Strategic Implications

The range of proposals reflects an ongoing effort to balance financial system stability with stronger consumer protections. Decisions made in the coming months are expected to shape the regulatory environment for foreclosures and influence broader confidence in Cyprus’ financial sector and economic outlook.

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