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Cyprus Sees Strong Demand for eID Cards as 10,000 Applications Submitted

Nearly 10,000 applications have been submitted for Cyprus’ new electronic identity cards (eID), with 5,600 already issued.

Appointments at Citizen Service Centres are available without delays, with the Nicosia centre experiencing the highest demand. Citizens must apply online before booking an in-person verification appointment.

Interest is highest among those aged 25-55, particularly in the 35-44 age group. The application process began on 27 January.

The digital identity card, valid for three years and renewable, is available to Cyprus citizens over 18 who possess a biometric ID and a smartphone with biometric authentication. The first 100,000 eIDs are state-subsidised—30,000 are free, while the remaining 70,000 cost €15.

Deputy Minister of Research, Innovation, and Digital Policy Nikodemos Damianou described the eID as a secure digital identity enabling authentication for online services and legally binding electronic signatures.

Genikes Insurance Wins Two Global Banking And Finance Awards

Genikes Insurance received two distinctions at the Global Banking and Finance Awards 2026, winning Best General Insurance Company in Cyprus and Best Insurance Website Cyprus. The awards reflect the company’s position within the Cypriot insurance market as well as its broader digital transformation strategy focused on expanding online services and improving customer experience.

Market Leadership And Digital Transformation

Genikes Insurance has invested in developing a more modern digital platform designed to simplify key insurance services, including policy issuance and online claims management. The company said the upgraded platform aims to improve efficiency and accessibility while strengthening its position within an increasingly competitive insurance sector.

Customer-Centric Approach

Commenting on the recognition, General Manager Christiana Agrotis said the company continues focusing on reliability, innovation and customer-focused services tailored to the needs of the Cypriot market. According to Agrotis, the recognition of the company’s digital platform also reflects the trust customers place in its services and broader insurance offering.

Technology-Driven Innovation

The updated website was designed to provide simpler navigation and improved access to insurance information and digital services. Company officials said the platform forms part of broader efforts to integrate technology more closely into customer service and operational processes. Genikes Insurance added that it remains focused on strengthening long-term customer relationships while continuing investments in digital capabilities and service development.

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