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Cyprus Investment Funds Surge Amid Robust Private Equity Growth

Strong Growth In Cyprus Collective Investments

The Cyprus Securities and Exchange Commission (CySEC) reported continued expansion in the collective investments sector, with assets under management reaching €11.4 billion in the third quarter of 2025. The figure represents a quarterly increase of 7.5%, reflecting stronger investor activity and shifts in asset allocation across multiple sectors.

Comprehensive Sector Overview

According to CySEC’s quarterly bulletin, regulators oversaw 312 management companies and collective investment undertakings during the period, compared with 323 a year earlier. The sector includes externally managed and internally managed UCIs, as well as external fund managers. The market structure comprised 46 AIFMs, 44 sub-threshold AIFMs, two UCITS management companies and three entities operating under dual licenses.

Asset Allocation And Investment Trends

Total assets under management were partitioned among various investment strategies: 63% by AIFMs, 17% by AIFMs and UCITS management companies jointly, 10% by UCITS management companies, 9% by sub-threshold AIFMs, and 1% from regulated UCIs managed by foreign fund managers. Within the UCITS segment, 85.8% of assets were directed toward transferable securities, while AIFs, AIFLNPs, and RAIFs notably invested 30.7% in private equity, 17% in real estate, and 14.5% in hedge funds.

Dominance Of Private Equity Investments

Private equity remains a core component of the sector’s portfolios. Multi-strategy capital accounted for 38.9% of private equity investments, followed by growth capital at 34.1% and venture capital at 16.9%. Mezzanine financing represented 0.5%. Additional exposure included equity capital, fixed income, cash and cash equivalents, infrastructure and commodities, each contributing smaller shares to overall allocations.

Regional Investment Focus And Sectoral Exposure

Approximately 69.7% of assets were held within 205 UCIs domiciled in Cyprus, including 11 UCITS, 51 AIFs, 40 AIFLNPs and 103 RAIFs. Of the 230 UCIs in operation, 165 invested at least partially in Cyprus, totaling more than €2.8 billion, or nearly one-quarter of total assets under management. Within these investments, 71.1% were directed toward private equity projects, while 12.8% were allocated to real estate.

Investor Demographics And Sector Specific Investments

Investor profiles differ across fund types. The UCITS segment remains predominantly retail-driven, with retail investors accounting for 99.2% of participants, totaling 8,727 individuals. In contrast, AIFs, AIFLNPs and RAIFs attracted a more diversified investor base, including 64.7% well-informed investors, 26% professional investors and 9.4% retail investors.

Sector-specific allocations included €471.6 million in energy, €106.9 million in fintech, €581.8 million in shipping and €97.9 million in sustainable investments.

An Evolving Landscape

The latest figures underscore a robust expansion of Cyprus’ collective investments sector. With private equity leading the charge, these developments not only emphasize strategic shifts in asset allocation but also highlight Cyprus’ growing prominence as a critical hub for global investment activities.

Zendesk Acquires Forethought To Strengthen AI Customer Support Tools

Zendesk, a company known for customer support software, has announced the acquisition of artificial intelligence startup Forethought. The deal is expected to close by the end of March and represents another step in the growing use of AI to automate customer service operations.

Strategic Innovation In Customer Service

Forethought has been developing AI tools for customer support automation for several years. The company first gained industry recognition after winning the TechCrunch Battlefield competition in 2018, well before the widespread adoption of generative AI tools.

Since then, Forethought has expanded its customer base to include companies such as Grammarly, Airtable, Upwork and Datadog. By 2025, the platform was processing more than one billion customer interactions each month, highlighting the growing role of automation in support operations.

Pioneering Leadership And Industry Recognition

Deon Nicholas, Forethought’s co-founder and chairman, hailed the acquisition as a milestone in a recent LinkedIn post. According to Nicholas, advances in AI over the past several years have accelerated adoption across multiple industries, particularly in areas that rely heavily on customer communication and service management.

Enhancing Zendesk’s Product Portfolio

The integration of Forethought’s technology is expected to expand Zendesk’s AI capabilities across its product suite. Company executives said the acquisition could accelerate development of several planned features by more than a year. These capabilities include specialized AI agents, systems that improve automatically through usage data and more advanced voice-based customer support tools. Zendesk has previously expanded its platform through acquisitions, including companies such as Zopim and BIME Analytics, which added messaging and analytics functionality to its products.

Implications For The Future

The acquisition reflects a broader shift in the software industry toward AI-driven automation of customer service tasks. Companies are increasingly using AI systems to handle routine inquiries while human agents focus on more complex cases. Zendesk’s move highlights how enterprise software providers are investing in AI technologies to improve efficiency and scale customer support operations as demand for digital service channels continues to grow.

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