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Cyprus Boosts Digital Transformation Through Government Reform

Introduction

Cyprus has embarked on an ambitious journey to digitalize its public administration, setting the stage for a comprehensive overhaul in 2026. Building on last year’s significant expansion of online services, the government is positioning itself to streamline procedures for citizens and businesses alike while upgrading its technological infrastructure.

Expanding Digital Services Across the Public Sector

During a recent briefing, Deputy Minister of Research Nicodemos Damianou highlighted the results achieved in 2025, including the launch of 75 new digital services, exceeding the original target of 60. Usage surged with over 32,000 civil registry applications submitted online, 16,000 student sponsorship applications processed electronically, and more than 13,000 military-related applications filed digitally. Additional platforms such as the National Solidarity Fund and the Education Service Commission have facilitated significant transactions, demonstrating a widespread shift toward digital operations.

Seamless Integration And Upgraded Systems

Beyond service expansion, Cyprus has introduced new integrated state systems. The eDEA platform, for example, recorded 65,000 student registrations in 2025 and is set to further empower education management by including features like grades and attendance monitoring in 2026. Meanwhile, the customs system has efficiently handled 1.2 million import declarations, and the revamped postal services and shipping platforms continue to enhance public interactions. Upgraded systems like the Tax For All and Ippodamos platforms have recorded remarkable increases in usage and permit issuance, laying the foundation for an increasingly interconnected public sector.

Future Vision: Integration, Innovation, And AI

Looking ahead, Cyprus is preparing to launch additional platforms that cover vehicle registration, driver licensing, social insurance benefits, and digital access to police services through the new Digipol platform. Projects currently in development include the iJustice system, the EU entry-exit border control platform, a national Registrar of Companies, and an early warning system for emergencies. Moreover, the Smart Cyprus initiative is set to revolutionize urban living with a unified smart city platform and a Smart Citizen mobile application. The country’s government portal, gov.cy, now attracts over one million visits per month, exemplifying the growing reliance on digital engagement.

Building Infrastructure and Strengthening Cybersecurity

A major component of this digital transition is the focus on training and inclusion. Digital training programmes reached 25,000 participants in 2025, targeting older citizens and rural communities, while new initiatives will soon offer daily assistance to elderly users navigating public services. Simultaneously, the rollout of nationwide fibre coverage, the establishment of a government public-sector cloud, and sustained cybersecurity investments are reinforcing a robust digital infrastructure.

Embracing Artificial Intelligence As A Catalyst For Change

Artificial intelligence occupies a central role in Cyprus’s digital strategy. With the nation finalizing its national AI strategy, a €5 million “AI for Government” programme has been introduced to drive innovative solutions within the public sector. AI integration is set to enhance platforms such as Ippodamos and iJustice, with support from initiatives like the Pharos-CY AI Factory and a national supercomputer developed in partnership with NVIDIA. These efforts signal a deliberate push to leverage advanced technology not only in administration but also in education and beyond, aligning with the forthcoming implementation of the European AI Act on a national scale.

 

EU Services Production Grows As Information And Communication Lead

Services production continued to expand across the European Union in August 2026, with information and communication recording the strongest annual growth. However, performance varied significantly between industries and member states, while Cyprus reported a mixed picture, with business services expanding and hospitality-related activities declining.

Information And Communication Leads Sector Growth

Compared with August 2025, services production increased by 5.9% in the euro area and 5.8% across the EU in information and communication. Transportation and storage also recorded growth, rising by 2.1% and 1.9%, respectively.

Real estate activities increased by 1.6% in the euro area and 1.1% in the EU. Professional, scientific and technical activities grew by 1% in both areas, while administrative and support services advanced by 1.1% and 1.3%.

Accommodation and food services was the only major sector to record an annual decline, falling by 0.1% in both the euro area and the EU.

The monthly figures were more mixed. Information and communication remained the strongest performer, increasing by 1.2% in the euro area and 1% across the EU. Real estate activities rose by 0.4% and 0.9%, respectively, while transportation and storage edged up 0.1% in the euro area but declined by 0.2% in the EU.

Administrative and support services recorded modest gains of 0.2% in the euro area and 0.1% in the EU. Accommodation and food services fell by 0.3% and 0.4%, while professional, scientific and technical activities declined by 0.8% and 0.9%, respectively.

Slovakia And Greece Record Strongest Annual Growth

Romania recorded the largest monthly increase in services production, at 5.2%, followed by Malta at 1.8% and Portugal at 1.7%. Luxembourg experienced the steepest decline, with output falling by 5.1%, followed by Bulgaria at 2.3% and Denmark at 1.9%.

On an annual basis, Slovakia led with growth of 10%, followed by Greece at 9.3% and Malta at 7.5%. Hungary recorded the weakest performance, with services production declining by 5.6%. Denmark fell by 5.3%, while Italy recorded a smaller decrease of 0.3%.

Cyprus Sees Growth In Business Services But Weakness In Hospitality

Cyprus’ latest figures show a similar divide between expanding business services and weaker hospitality-related activities. According to the Statistical Service of Cyprus (Cystat), professional, scientific and technical activities recorded the strongest annual growth among the covered sectors in the second quarter of 2026, increasing by 3.4%.

Transportation and storage and information and communication both grew by 2.1%, while real estate activities rose by 1.6%. In contrast, accommodation and food services declined by 3.1% year on year, and administrative and support services fell by 2.2%.

First-half results were more favourable for several sectors. Between January and June, professional, scientific and technical activities grew by 3.5%, transportation and storage by 2.8%, real estate by 2.1% and information and communication by 1.3%.

Nevertheless, administrative and support services contracted by 1% over the six-month period, while accommodation and food services declined by 0.7%.

How Cyprus’ Figures Differ From Eurostat’s Data

The Eurostat and Cystat figures measure different aspects of economic activity and are not directly comparable. Eurostat’s services production index tracks changes in the volume of output, whereas Cystat’s Turnover Value Index for Services and Transport measures the value of sales at current prices.

The reporting periods also differ: Eurostat’s figures cover August, while the cited Cypriot data relate to the second quarter and first half of 2026.

Cystat transmits services production data to Eurostat but does not yet publish a separate national production index. Turnover figures therefore remain the main publicly available national indicator for the sector.

Taken together, the data point to continued growth in several of Cyprus’ business-oriented services, alongside persistent pressure on accommodation, food and administrative support activities.

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