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Cyprus At The Bottom: The Gender Gap In EU Politics

Women now hold a third (33.4%) of parliamentary seats across the European Union, marking a steady rise in political representation over the past decade. Fresh Eurostat data shows this figure reflects a 5.6 percentage point increase compared to 2014. But while some EU nations are closing the gender gap in politics, others remain significantly behind—Cyprus among them.

Cyprus: The Lowest Female Representation In The EU

Cyprus stands at the bottom of the EU ranking for female parliamentary representation, with just 14.3% of MPs being women. This figure has remained unchanged since 2014, highlighting a decade of stagnation in gender equality within the country’s legislature. Compared to the EU average of 33.4% and the frontrunners—Sweden (45.6%), Finland (45.5%), and Denmark (44.7%)—Cyprus lags significantly behind.

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The situation is no better in the national government. Unlike countries making progress in appointing women to ministerial roles, Cyprus remains far from achieving gender balance. While Belgium (55.0%), Estonia (50.0%), and France (50.0%) now have at least half of their national governments made up of women, Cyprus remains among the least progressive in this area.

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Uneven Progress Across The EU

Despite Cyprus’s stagnation, other EU countries have made significant strides. Malta (+14.9 pp), Latvia (+13.0 pp), and France (+10.3 pp) have seen the largest increases in female parliamentary representation over the past decade. Similarly, Belgium (+32.8 pp), Portugal (+25.7 pp), and Lithuania (+24.9 pp) recorded the biggest jumps in female participation in national governments.

Meanwhile, some EU nations remain stark outliers. Hungary had no women in its national government in 2024, while Czechia (5.9%) and Croatia (10.5%) had some of the lowest shares of female ministers.

As Europe pushes toward greater gender equality in politics, the gap between progressive and lagging nations continues to grow. The question remains: will countries like Cyprus take action to close the divide, or will they continue to fall behind?

Read Gender Equality Remains A Top Priority, Says Cypriot President

Zendesk Acquires Forethought To Strengthen AI Customer Support Tools

Zendesk, a company known for customer support software, has announced the acquisition of artificial intelligence startup Forethought. The deal is expected to close by the end of March and represents another step in the growing use of AI to automate customer service operations.

Strategic Innovation In Customer Service

Forethought has been developing AI tools for customer support automation for several years. The company first gained industry recognition after winning the TechCrunch Battlefield competition in 2018, well before the widespread adoption of generative AI tools.

Since then, Forethought has expanded its customer base to include companies such as Grammarly, Airtable, Upwork and Datadog. By 2025, the platform was processing more than one billion customer interactions each month, highlighting the growing role of automation in support operations.

Pioneering Leadership And Industry Recognition

Deon Nicholas, Forethought’s co-founder and chairman, hailed the acquisition as a milestone in a recent LinkedIn post. According to Nicholas, advances in AI over the past several years have accelerated adoption across multiple industries, particularly in areas that rely heavily on customer communication and service management.

Enhancing Zendesk’s Product Portfolio

The integration of Forethought’s technology is expected to expand Zendesk’s AI capabilities across its product suite. Company executives said the acquisition could accelerate development of several planned features by more than a year. These capabilities include specialized AI agents, systems that improve automatically through usage data and more advanced voice-based customer support tools. Zendesk has previously expanded its platform through acquisitions, including companies such as Zopim and BIME Analytics, which added messaging and analytics functionality to its products.

Implications For The Future

The acquisition reflects a broader shift in the software industry toward AI-driven automation of customer service tasks. Companies are increasingly using AI systems to handle routine inquiries while human agents focus on more complex cases. Zendesk’s move highlights how enterprise software providers are investing in AI technologies to improve efficiency and scale customer support operations as demand for digital service channels continues to grow.

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