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Crypto.com Leverages AI Revolution With Strategic Workforce Restructuring

AI Adoption Drives Strategic Restructuring

Crypto.com reduced its workforce by 12% as part of a shift to integrate artificial intelligence across its operations. CEO Kris Marszalek said in a post on X that companies not adopting AI risk falling behind. The company removed roles that do not align with its AI-focused operating model as part of the restructuring.

Preparing For Continued Success

Reorganization aims to adjust operations to new technology requirements. The company said a smaller team supported by AI tools is expected to improve efficiency and support product development. A spokesperson confirmed affected employees have been notified.

Industry-Wide Implications

The move reflects broader trends across the technology sector, where companies are restructuring operations in response to AI adoption. Block recently announced layoffs affecting a significant share of its workforce, with CEO Jack Dorsey citing increased use of automation tools. Companies, including Meta and Atlassian, have also reduced headcount while reallocating resources toward AI and enterprise products.

High-Value Investments In AI

Crypto.com has also invested in AI-related assets. Earlier this year, Marszalek acquired the domain AI.com for $70 million, reflecting a focus on AI-related branding and positioning.

A New Paradigm For The Tech Sector

AI adoption is driving changes in how technology companies structure operations. Workforce reductions across the sector, including Meta’s anticipated 20% cut and Atlassian’s 10% reduction, reflect a shift toward efficiency and increased use of automation.

Crypto.com’s restructuring and recent investments illustrate how financial technology companies are adapting to AI integration. Changes across the sector indicate a move toward leaner operating models and greater reliance on AI-driven processes.

Passkeys Are The Gold Standard For Account Security. So Why Don’t More Major Apps Offer Them?

Passkeys are increasingly being promoted as one of the most effective ways to protect online accounts. By reducing reliance on passwords, they help prevent phishing attacks, simplify sign-ins and strengthen account security. Despite those advantages, however, many major digital platforms have yet to adopt the technology.

A Security Upgrade Still Missing At Scale

That gap is the focus of whynopasskeys.com, a new site created by security researcher Scott Helme to highlight companies that have not yet enabled passkeys for their users. The site tracks major consumer brands that continue to rely on older login methods even as passkeys become the industry standard.

Among the services still without passkey support are Instagram, Netflix and Spotify, according to the site’s data.

Why Passkeys Matter

Unlike traditional passwords, passkeys are generated on a user’s device and linked both to that device and to a specific website or application. Authentication can be completed through biometrics such as Face ID or Touch ID, a hardware security key or a password manager.

Because users do not need to create or remember passwords, opportunities for credential theft, phishing attacks and password reuse are significantly reduced. In most cases, gaining access to an account would require direct access to the user’s device.

Public Accountability As A Pressure Tactic

In a blog post explaining the project, Helme said the goal is to create pressure by making the absence of passkey support visible. “A list is a surprisingly effective motivator. Nobody wants to be on the list,” he wrote.

That approach has already worked elsewhere in cybersecurity: when businesses are publicly compared against peers on basic protections, they often move faster to close the gap. In this case, the list is intended to push platforms to give users a stronger and simpler login option.

The Companies Moving Faster

Many large technology companies have already adopted passkeys, including Apple, Google and Microsoft, reflecting the technology’s growing role in account security.

Implementation, however, remains uneven. Instagram users can currently access passkeys only when their account is linked to a Facebook account that already has passkey support enabled, highlighting differences in adoption even within the same company.

The Bigger Business Question

Meta has not publicly explained why passkeys are available on some of its platforms, including Facebook and WhatsApp, but not fully across Instagram.

Debate within the industry is no longer centred on whether passkeys work, but on how quickly companies are willing to deploy them. As phishing, credential theft and account fraud remain persistent cybersecurity challenges, passkeys are increasingly being viewed not as an optional feature but as an emerging security standard.

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