ChatGPT’s Emerging Role In E-Commerce: Navigating AI’s Growing Influence

by THEFUTURE.TEAM

December 3, 2025

Recent analysis reveals that ChatGPT is increasingly serving as a referral source for e-commerce mobile apps, even as its overall market share remains modest. Research by Apptopia underscores notable growth during this year’s Black Friday shopping weekend.

Insightful Data From The Holiday Season

During the Black Friday period—from Thanksgiving Day through Sunday—referrals from ChatGPT to retailer mobile apps experienced a 28% year-over-year growth, according to Apptopia’s U.S. panel data. Although these figures are estimates based on observed mobile activity rather than first-party data, they offer clear indicators of ChatGPT’s evolving role as a shopping guide.

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Big Retailers Capitalize While Smaller Players Lag

The data further reveals that the advantage gained by industry giants is substantial. Amazon’s share of ChatGPT referrals surged from 40.5% to 54% in 2024, while Walmart saw its share increase from 2.7% to 14.9%. Such trends suggest that large retailers are leveraging AI effectively to enhance visibility and conversion, arguably at the expense of smaller market players.

Defining A Referral And Its Impact

In this context, a referral session is defined as any instance in which a retail mobile app session commences within 30 seconds of a ChatGPT session—whether by receiving a shopping suggestion or by clicking a direct link in the chat. Despite a noticeable uptick from 0.64% last year to 0.82% this year on Black Friday alone, referrals from ChatGPT still represent a small slice of the overall e-commerce referral market.

Complementary Insights From Adobe

Corroborative findings from Adobe further illustrate this surge in AI-driven traffic. Adobe reported an 805% year-over-year increase in AI referrals to U.S. retail sites on Black Friday, with users coming through AI chatbots being 38% more likely to complete a purchase. On Cyber Monday, the increase stood at 670%, and overall AI traffic during the November 1 to December 1 window soared by 760%.

These developments illustrate a transformative period in e-commerce, as AI continues to reshape consumer engagement. For now, while ChatGPT’s footprint in e-commerce referrals is still emerging, its influence appears poised to expand—potentially redefining retail competition in the near future.

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Webflow Strengthens Marketing Suite With Acquisition Of AI-Powered Vidoso

by THEFUTURE.TEAM

March 13, 2026

Strategic Acquisition For Enhanced Marketing

Webflow, a leading software platform for website building and hosting, has acquired AI-driven content-generation platform Vidoso to advance its suite of marketing offerings. The move signals Webflow’s strategic shift from being recognized solely as a website builder and CMS provider to emerging as a holistic, agentic marketing platform.

Integrating AI With Content Creation

Vidoso, founded in 2024, uses large language models to help organizations generate marketing materials such as images, presentations, video clips, blog posts and social media content. One of the platform’s features allows users to convert long-form content, including keynote presentations or panel discussions, into shorter formats such as video clips and blog posts. Following the acquisition, Vidoso’s four-person team will join Webflow, and the technology is expected to be integrated into the company’s broader content and marketing tools

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Driving Operational Efficiency In A Competitive Market

Webflow has raised more than $330 million in funding and has previously expanded its marketing capabilities through acquisitions and partnerships. Earlier initiatives included the acquisition of personalization platform Intellimize and the launch of integrations with advertising platforms such as Google Ads. The company is operating in an increasingly competitive market as startups develop AI tools for marketing automation. Competitors in this space include companies such as Kana, Hightouch and Blueshift. Webflow CEO Linda Tong said the company aims to build a platform that connects brand management, demand generation, product marketing and content development within a single system.

Closing The Gap With Branded AI Content

Vidoso’s CEO, Sharad Verma, explained that earlier iterations of AI delivered generic content that lacked alignment with individual brand systems. “Frontier models are trained on the average of the internet, not on the specifics of your brand,” Verma stated, emphasizing how Vidoso’s platform addresses this shortfall by ensuring consistent, governed, and production-ready content that aligns with existing marketing workflows.

A Forward-Looking Vision

Webflow views the acquisition as part of a broader shift toward AI-assisted marketing tools that combine content creation with performance insights. According to Tong, integrating these capabilities into a single platform allows companies to create marketing assets while analyzing their performance and refining future campaigns.

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