After a recent outage that temporarily took ChatGPT offline, OpenAI has successfully restored service. The disruption, which affected thousands of users globally, was marked by over 10,000 complaints reported by users in the United Kingdom, according to Downdetector, a website monitoring service. The outage began around 11:00 GMT on Thursday, with users receiving a “bad gateway error” when trying to access the AI tool.
OpenAI quickly acknowledged the issue on its status page, confirming that a fix was implemented by 15:09 GMT and that they were monitoring the results. Although the exact cause of the outage was not disclosed, the company stated on social media, explaining that high error rates earlier in the day were linked to problems with one of their providers. OpenAI assured users that the issue had been addressed and normal service would resume shortly.
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A Surge In Popularity Amidst Service Interruptions
Since its launch in November 2022, ChatGPT has seen an unprecedented rise in popularity, with OpenAI CEO Sam Altman announcing that by December 2024, the platform would be used by over 300 million people worldwide. Despite the occasional outages, the service remains incredibly popular, with many users opting for the free version, while others subscribe to various paid tiers, which can cost up to $200 per month.
This surge in demand comes in the wake of significant investments into AI infrastructure, including a $500 billion commitment from tech giants such as OpenAI, Oracle, and SoftBank. The investment, part of the Stargate project, aims to solidify American leadership in the global AI race.
A History Of Service Interruptions
While the recent outage may have been one of the more noticeable incidents, it is not the first time that ChatGPT has faced service interruptions. In the previous month, users encountered “internal server errors” when attempting to interact with the platform, coinciding with a power issue at one of Microsoft’s data centers. Another major outage in June impacted multiple AI tools, adding to a growing list of disruptions.
Additionally, just days before this latest incident, OpenAI’s new video generation tool, Sora, went offline alongside ChatGPT for several hours. This series of disruptions has raised concerns about the reliability of the service, even as the platform continues to gain traction globally.
The Stargate Project And AI’s Future
The ChatGPT outage occurred just one day after the announcement of the ambitious $500 billion Stargate project. OpenAI, along with its partners — Oracle and SoftBank — unveiled the initiative, which is designed to enhance American leadership in artificial intelligence. The project is expected to drive significant economic growth globally, creating hundreds of thousands of jobs. OpenAI has emphasized that the infrastructure will play a pivotal role in transforming the AI landscape, positioning the United States as a leader in global AI innovation.
Despite the recent service interruptions, ChatGPT’s growth and the grand vision surrounding the Stargate project reflect the ever-expanding influence and potential of generative AI technologies in shaping the future.
