Overview Of The Pronomia Program
More than 173,000 citizens have already enrolled in the Bank of Cyprus’ Pronomia initiative, a forward-thinking rewards scheme that offers a range of privileges, including significant discounts on loans and home purchases. Launched last year, the program is available to any bank customer with no registration fee—simply a click through the bank’s mobile application is all it takes.
Early Success And Customer Benefits
Within just one year, the Pronomia program has delivered compelling benefits to its members. According to recent reports by Philenews, over 8,000 customers have taken advantage of discounts, exclusive concerts, and other surprises. Among these, 500 fortunate individuals secured tickets to Eurobasket games, while an additional 300 received premium seating for a high-profile Anna Vissi concert.
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A World Of Experiences: From Formula 1 To Lady Gaga
The program goes beyond traditional financial incentives. Members, irrespective of tier, participate in weekly draws where one lucky prize winner receives an all-expenses-paid travel package for two. This package includes airfare, hotel accommodations, and tickets to an event of their choice. Winners have shown a diverse range of interests, from coveted Formula 1 races in Hungary, the Netherlands, Italy, and Monza to major music concerts—enjoying performances by Robbie Williams, Coldplay, Calum Scott, and Lady Gaga—as well as premier football matches featuring top European clubs.
Program Structure And Tiered Benefits
The Pronomia initiative is delineated into three tiers—Silver, Gold, and Diamond—each offering an escalating array of opportunities and financial incentives. Membership eligibility is determined by a customer’s active status, consistent deposit behavior, and possession of a bank card with 1bank subscriptions, among other reliability metrics.
Silver Tier
Silver members enjoy the exclusive benefit of being exempt from loan fees. Additional incentives include a 10% discount on new home and auto insurance policies through the General Insurances and a 5% reduction on new Personal Accident contracts with Eurolife. They also have access to discount coupons, special events, and reward program enhancements such as 25% bonus points, a 0.10% lower interest rate on new home loans, and a 0.50% reduction on personal loans.
Gold Tier
To qualify for the Gold tier, customers must maintain deposits of at least €50,000 along with a mortgage. This level builds on the Silver benefits by awarding double the reward points, a 0.15% reduction on new mortgage loans, a 1% discount on personal loans, and 10% discounts on both new Personal Accident policies (with Eurolife) and home and auto insurance (with the General Insurances).
Diamond Tier
The Diamond tier is reserved for the bank’s highest echelon of customers, requiring a minimum of €100,000 in deposits and a mortgage of at least €200,000. Members of this elite group benefit from triple reward points, a 0.20% lower rate on new home loans, a 2% reduction on personal loans, and substantial discounts across services: 15% off from General Insurances, 20% off on Personal Accident contracts, 7.5% off Medica policies with Eurolife, and a 15% discount on property acquisitions through Remu.
Conclusion
With its innovative rewards structure, the Bank of Cyprus’ Pronomia program is setting a new benchmark in customer loyalty initiatives. By providing a rich blend of financial incentives and unique experiential opportunities, the program not only fosters customer retention but also enhances the overall banking experience with a dynamic mix of tangible and experiential rewards.







