Cyprus has seen increased adoption of digital banking services, according to data from Bank of Cyprus. Digital channels are now a primary interface for both retail and business customers.
Significant Growth Through Digital Channels
In 2025, Bank of Cyprus added 10,461 new users to its mobile app, bringing the total number of active digital customers to 504,000. QuickPay recorded 249,000 active users, processing 881,000 transactions worth €101.1 million in December alone. Transaction volumes increased 13.7%, while transaction values rose 17.9% compared with December 2024.
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Expanding Digital Services Beyond Transactions
Digital platforms also supported the issuance of 32,065 new debit cards in 2025. Insurance activity increased, with motor and home insurance registrations reaching €698,900, up 12% year over year. Products such as Fleksy and the Joey app recorded additional user activity and transaction growth.
From Technology To Enhanced Experience
Panicos Nicolaou, CEO of Bank of Cyprus, said customer expectations are increasingly focused on digital service quality and usability. Digital services are also expanding access to financial tools for small businesses and other customer segments.
Global Recognition And Strategic Transformation
Global Finance awarded Bank of Cyprus 11 prizes at the World’s Best Digital Bank Awards 2025, including categories related to digital transformation and social media services. The bank said its integrated B2B and B2C platforms support the continued expansion of digital services.
Digital Banking Adoption Trends
Data from 2025 show continued growth in digital usage across banking services in Cyprus. Banks are increasing investment in digital infrastructure as customer activity shifts toward online and mobile platforms.







