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Bank Of Cyprus Achieves ISO 37301 Certification, Setting a New Standard In Compliance

The Bank of Cyprus has made history by becoming the first organization in both Cyprus and Southeastern Europe to earn the prestigious ISO 37301 certification, an international standard for compliance management systems. This accomplishment places the bank in an exclusive group of European financial institutions recognized for their rigorous approach to compliance.

ISO 37301, endorsed by the European Banking Authority, provides a comprehensive framework focused on risk management and process optimization within Compliance units. It is a significant milestone that not only enhances the integrity and transparency of the organization but also improves its reputation by showcasing a commitment to ethical business practices and the best compliance standards.

Marios Skandalis, Chief Compliance Officer at Bank of Cyprus, expressed the significance of this achievement: “The ISO 37301 certification is not just another accolade; it serves as an independent validation of the effectiveness of our Compliance function. It represents a lasting legacy for our customers, investors, and partners, reinforcing the trust we share with them.”

A Shift in Shopping Habits: 76% of Cypriots Embrace Online Shopping

In an era heavily leaning towards the digital, Cyprus has marked a pivotal milestone with 76% of its citizens now engaging in online shopping, as revealed in the latest survey by the Office of the Commissioner of Electronic Communications & Postal Regulation (OCECPR).

The study shows not only an increase in the number of online shoppers, but also a rise in the frequency of purchases, from an average of 1.2 times per month in 2022 to 2.0 in 2025.

The survey collected feedback from over 1,500 participants, consisting of both citizens and small businesses, illustrating a nuanced shift in postal usage. Interestingly, while 95% of individuals still prefer Cyprus Post, this figure drops drastically for businesses, with just 28% relying on it, as they increasingly opt for private services.

Postal Patterns and Parcel Preferences

The report highlights a fascinating turnaround in postal habits. The number of letters received and sent has climbed since 2023, countering years of decline. Parcel deliveries have seen a similar uptick, with 71% of businesses reporting higher parcel over letter shipments and anticipating continued growth.

This aligns with global trends where businesses adapt to consumer demands for efficient logistics.

Decision Factors: Beyond Cost

Although citizens deem postal service costs reasonable, they largely base their choices on quality, location, and user experience. Businesses, on the other hand, prioritize quick service, competitive rates, extensive networks, and reliable tracking systems.

As the digital realm continues to evolve, it’s worthwhile considering the broader technological landscape and its implications.

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