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Amazon Expands AI Retail Strategy With New Shopping Platform

Introducing A Tailored AI Shopping Platform

Amazon introduced a new initiative allowing retailers to license the company’s artificial intelligence shopping technology to build customized AI-powered retail assistants. The service is based on technology developed for Alexa for Shopping. It includes infrastructure, starter code and implementation tools designed to help retailers launch branded AI shopping experiences within approximately 60 days.

Expanding The Amazon Ecosystem

The initiative reflects Amazon’s broader strategy of commercializing technologies initially developed for internal operations. Previous examples have included the expansion of Amazon Web Services, cashierless retail systems and logistics technologies into external commercial products and services. Kate Spade, part of Tapestry, is among the first companies using the platform to develop a customized AI gifting assistant.

Industry Implications And Competitive Landscape

Technology companies and retailers are increasingly investing in AI-powered shopping tools as competition intensifies across digital commerce. Companies including OpenAI, Google and Perplexity are also expanding AI commerce capabilities. Retailers such as Walmart, Target, Etsy, Gap and eBay have similarly introduced or tested AI-driven retail features and partnerships.

Empowering Retailers Through Proprietary Knowledge

Amazon said the platform is designed to allow retailers to maintain control over customer interactions, product information and brand-specific shopping experiences. According to the company, retailer-owned AI systems can utilize more detailed catalog and consumer data than broader general-purpose AI tools operating across multiple platforms. Brands using the system can also retain direct control over customer engagement rather than relying on external intermediaries.

Looking Ahead

Amazon’s expansion into AI retail infrastructure reflects a broader shift among technology companies toward licensing internally developed AI systems to external businesses. The company’s latest initiative positions AI-powered shopping assistants as a growing part of the future retail ecosystem as brands continue searching for new ways to personalize digital commerce experiences.

Meta Bets On AI To Strengthen Facebook’s Appeal Among Creators

Meta is expanding its use of artificial intelligence to strengthen Facebook’s appeal among creators, unveiling plans to transform Creator Studio into a standalone AI-powered companion app designed to simplify content management and audience growth.

An AI Assistant Built Around Creator Workflows

Announced on Wednesday, the new app is currently being tested with a select group of creators and incorporates Facebook’s recently launched AI creator assistant. According to Meta, the tool provides personalised recommendations based on a creator’s content, audience engagement, performance metrics and growth objectives.

Rather than navigating multiple dashboards and analytics reports, creators will be able to ask questions directly in a conversational format. Queries such as when to post, how content is performing or what audiences are discussing in the comments can be answered through the assistant, with follow-up prompts offering deeper insights into engagement trends.

From Analytics To Action

Beyond reporting performance data, the platform is designed to help creators act on those insights. A new AI-powered comment management tool will identify priority interactions and suggest responses tailored to the creator’s tone and style. Suggested replies can be reviewed and edited before publication, allowing creators to maintain control over their communication while reducing the time spent managing engagement.

Daily recommendations will also be integrated into the app, highlighting key tasks such as reviewing recent content performance, tracking progress toward audience goals and responding to important comments. The aim is to turn Creator Studio into a more comprehensive productivity tool rather than a traditional analytics platform.

Why Meta Is Pushing Harder For Creators

The initiative comes as competition for creators intensifies across social media platforms. Facebook continues to compete with TikTok and YouTube for audience attention, making creator retention an increasingly important priority. By embedding AI more deeply into creator workflows, Meta is seeking to make content planning, performance analysis and community management easier without requiring users to rely on external tools.

Keeping more of those activities within Facebook’s ecosystem could help strengthen creator engagement while reducing dependence on third-party AI platforms for brainstorming, analytics and audience insights.

Part Of A Broader App Expansion Strategy

Wednesday’s announcement fits into a broader pattern of product launches from Meta. Last month, the company introduced Forum, a stand-alone app for Facebook Groups that functions similarly to Reddit. In April, it launched Instants, an app for sharing disappearing photos with Instagram friends.

The pipeline appears to be growing. The New York Times reported this week that Meta is also building a prediction-market app internally known as Arena, though it has not yet launched. Taken together, these products suggest a company that is increasingly comfortable spinning up focused apps around specific use cases instead of relying solely on its flagship platforms.

That approach aligns with comments CEO Mark Zuckerberg reportedly made to employees earlier this year, when he pointed to AI-driven efficiencies as a way for Meta to build more apps than it historically has. The message is clear: Meta is not just adding AI features. It is reorganizing product strategy around them.

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