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Amazon Expands AI Retail Strategy With New Shopping Platform

Introducing A Tailored AI Shopping Platform

Amazon introduced a new initiative allowing retailers to license the company’s artificial intelligence shopping technology to build customized AI-powered retail assistants. The service is based on technology developed for Alexa for Shopping. It includes infrastructure, starter code and implementation tools designed to help retailers launch branded AI shopping experiences within approximately 60 days.

Expanding The Amazon Ecosystem

The initiative reflects Amazon’s broader strategy of commercializing technologies initially developed for internal operations. Previous examples have included the expansion of Amazon Web Services, cashierless retail systems and logistics technologies into external commercial products and services. Kate Spade, part of Tapestry, is among the first companies using the platform to develop a customized AI gifting assistant.

Industry Implications And Competitive Landscape

Technology companies and retailers are increasingly investing in AI-powered shopping tools as competition intensifies across digital commerce. Companies including OpenAI, Google and Perplexity are also expanding AI commerce capabilities. Retailers such as Walmart, Target, Etsy, Gap and eBay have similarly introduced or tested AI-driven retail features and partnerships.

Empowering Retailers Through Proprietary Knowledge

Amazon said the platform is designed to allow retailers to maintain control over customer interactions, product information and brand-specific shopping experiences. According to the company, retailer-owned AI systems can utilize more detailed catalog and consumer data than broader general-purpose AI tools operating across multiple platforms. Brands using the system can also retain direct control over customer engagement rather than relying on external intermediaries.

Looking Ahead

Amazon’s expansion into AI retail infrastructure reflects a broader shift among technology companies toward licensing internally developed AI systems to external businesses. The company’s latest initiative positions AI-powered shopping assistants as a growing part of the future retail ecosystem as brands continue searching for new ways to personalize digital commerce experiences.

Google Warns Of Vishing Campaign Targeting Financial Firms

Cybercriminals are increasingly relying on a simple tactic to breach major financial institutions: convincing employees to hand over their own login credentials.

In a new report, Google said several hacking groups have been targeting large financial and investment firms in the United States through voice phishing, or “vishing”, before stealing sensitive corporate data and using it to extort victims.

Employees Are The Primary Target

According to Google’s researchers, attackers contact employees on their personal mobile phones while posing as colleagues or IT support staff. Victims are then directed to fake websites, where they are tricked into entering login credentials and multi-factor authentication codes.

Google tracks the groups under the names Falcon, Helix, Pink and Redact, although researchers believe they may be linked to a broader threat cluster known as UNC6671.

Some of the groups operate leak websites, where they threaten to publish stolen data unless companies agree to pay a ransom.

Financial Sector In The Spotlight

While previous attacks targeted industries including manufacturing, healthcare, insurance, technology and hospitality, Google said the hackers have increasingly shifted their focus to financial institutions and law firms.

Researchers believe organisations involved in mergers, acquisitions and capital markets are particularly attractive targets because of the highly confidential information they hold.

Google estimated that one cryptocurrency wallet linked to the operation received around $10 million in bitcoin during the first few months of the year. Ransom demands typically range from $750,000 to $3 million.

The report highlights that despite rapid advances in AI-driven cyberattacks, traditional social engineering techniques remain among the most effective ways for attackers to gain access to corporate networks.

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