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Amazon Expands AI Retail Strategy With New Shopping Platform

Introducing A Tailored AI Shopping Platform

Amazon introduced a new initiative allowing retailers to license the company’s artificial intelligence shopping technology to build customized AI-powered retail assistants. The service is based on technology developed for Alexa for Shopping. It includes infrastructure, starter code and implementation tools designed to help retailers launch branded AI shopping experiences within approximately 60 days.

Expanding The Amazon Ecosystem

The initiative reflects Amazon’s broader strategy of commercializing technologies initially developed for internal operations. Previous examples have included the expansion of Amazon Web Services, cashierless retail systems and logistics technologies into external commercial products and services. Kate Spade, part of Tapestry, is among the first companies using the platform to develop a customized AI gifting assistant.

Industry Implications And Competitive Landscape

Technology companies and retailers are increasingly investing in AI-powered shopping tools as competition intensifies across digital commerce. Companies including OpenAI, Google and Perplexity are also expanding AI commerce capabilities. Retailers such as Walmart, Target, Etsy, Gap and eBay have similarly introduced or tested AI-driven retail features and partnerships.

Empowering Retailers Through Proprietary Knowledge

Amazon said the platform is designed to allow retailers to maintain control over customer interactions, product information and brand-specific shopping experiences. According to the company, retailer-owned AI systems can utilize more detailed catalog and consumer data than broader general-purpose AI tools operating across multiple platforms. Brands using the system can also retain direct control over customer engagement rather than relying on external intermediaries.

Looking Ahead

Amazon’s expansion into AI retail infrastructure reflects a broader shift among technology companies toward licensing internally developed AI systems to external businesses. The company’s latest initiative positions AI-powered shopping assistants as a growing part of the future retail ecosystem as brands continue searching for new ways to personalize digital commerce experiences.

Web Summit 2026 Brings 70,000 Participants From 164 Countries To Lisbon

Around 70,000 people from 164 countries attended this year’s Web Summit in Lisbon, with China sending its largest delegation to the event so far. More than 50 representatives from the country’s artificial intelligence and robotics sectors took part, reflecting China’s growing presence in technologies reshaping manufacturing and services.

Founded in Dublin in 2009, Web Summit moved to Lisbon in 2016 and has since developed into one of Europe’s major technology conferences. The event brings together start-ups, investors and industry leaders, providing a platform for companies to present new technologies and explore business opportunities.

This year’s gathering also highlighted China’s expanding influence in the global technology industry, a trend noted by Web Summit founder Paddy Cosgrave.

Storm Charles Interrupts Conference Programme

The summit’s schedule was disrupted on November 11, when Storm Charles forced organisers to cancel activities for the day. The programme resumed on November 12, allowing the event to conclude as planned.

Despite the interruption, this year’s Web Summit highlighted several key developments shaping the technology sector, including advances in robotics and automation, intensifying international competition and continued demand for platforms connecting businesses with investors.

For Lisbon, the conference remains an important international technology gathering, bringing together companies and decision-makers while showcasing innovations moving towards commercial application.

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