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AI In The Workplace: How Companies Are Reshaping Decision-Making

Rethinking The AI And Human Interaction Paradigm

As valuations and adoption grow, artificial intelligence continues to reshape the labor landscape. Recent studies, such as those from MIT Sloan and insights from Goldman Sachs, suggest that while AI automates numerous tasks, its role may be largely transitional. Some experts even assert that AI will not so much replace roles as it will transform them, creating new opportunities in the process.

Human Oversight Remains Central

David Shim, CEO of Read AI, said at Web Summit Qatar that human judgment remains essential when using AI tools. Drawing a comparison to the evolution of navigation systems from paper maps to digital platforms like Waze and Google Maps, he argued that people will continue to play a central role in decision-making even as technology becomes more advanced.

Substitution Of Tasks, Not Talent

Industry leaders increasingly describe AI as a tool that changes workflows rather than replaces professionals. Abdullah Asiri, founder of Lucidya, said AI-driven customer support shifts routine tasks to automation, allowing employees to focus on supervision, relationship management, and strategic work. This transition is helping companies improve productivity while maintaining human expertise where it matters most.

In-House Productivity Amplified

Companies such as Read AI and Lucidya report operational improvements through AI integration. Read AI uses data from platforms like HubSpot and Salesforce to help predict deal outcomes and support faster sales decisions. Lucidya applies AI to meeting analysis and marketing workflows, helping teams scale output without significantly increasing headcount.

Navigating Customer Perceptions

Changing customer perceptions also plays a critical role. While early apprehension about AI notetakers was common, both Shim and Asiri note a shift toward acceptance, provided that customers maintain control over data recording and privacy. As Asiri succinctly puts it, the priority remains efficient problem resolution. Whether the solution is delivered by an AI agent or a human professional is secondary if issues are addressed swiftly and accurately.

Looking Forward

As AI becomes more integrated into everyday business operations, companies are placing greater emphasis on developing AI-literate teams capable of managing and guiding these tools. The focus is shifting toward adapting roles and workflows rather than replacing workers, with organizations aiming to balance efficiency, oversight, and long-term competitiveness.

Women Make Up A Majority Of The EU’s Science And Technology Workforce But The Real Gap Is Elsewhere

Women now make up the majority of the EU’s science and technology workforce. According to Eurostat, in 2025, more than 81.6 million people aged 15 to 74 were employed in science and technology occupations across the EU. Of those, 52.5% were women, equal to 42.8 million women. The number of women in these occupations rose by 27.9% compared with 2015, an increase of more than 9.3 million over a decade.

On the surface, the numbers resemble progress. However, Eurostat’s category requires context before that figure can be read accurately. The data refers to HRST, or Human Resources in Science and Technology, specifically people employed in science and technology occupations. These are roles where the main tasks require professional or technical knowledge in physical and life sciences, but also in social sciences and humanities. That definition is wider and broader than engineering, ICT, laboratory science, or high-tech research alone.

Zooming In

The gender picture changes once the data moves from a wider definition of the workforce to the narrower scientist-and-engineer (research and manufacturing) subgroup.

Scientists and engineers represented almost a quarter of all people employed in science and technology in the EU in 2025. Eurostat describes scientists and engineers as often being the innovators at the centre of technology-led development, making them an important subgroup to focus on separately.

Women accounted for only 40.8% of scientists and engineers in 2025, despite making up more than half of the wider category. That share has increased by a mere 0.5 percentage points over the past decade. The absolute number of women working as scientists and engineers rose from 5.3 million in 2015 to 8.2 million in 2025, despite the push from national and international organisations to increase the number of women in the field. Europe has expanded the number of women in science and technology occupations over ten years. However, that expansion has not extended equally into the scientist-and-engineer subgroup, where much of Europe’s research and innovation work is conducted.

In 2025, of the 39.4 million women aged 25 to 64 working in science and technology occupations in the EU, 35.5 million worked in service activities. Only 2.7 million worked in manufacturing. Women accounted for 57.5% of science and technology employment in services, but only 31.3% in manufacturing.

In 2025, the highest shares of women employed in science and technology occupations were recorded in Latvia at 62.4%, followed by Hungary’s Great Plain and North region at 61.1%, Estonia at 60.5%, Poland’s Central macroregion at 60.4%, and Lithuania at 60.3%. No EU country recorded a majority of women among science and technology workers in manufacturing.

Break-down

Eurostat’s figures measure employment in broad science and technology occupations. They do not show job security, pay levels, management roles, promotion rates, research leadership, or whether women are concentrated in junior or senior workplace positions.

The classification of “senior” also requires additional explanation. Eurostat reports that 45.9% of science and technology workers aged 25 to 64 in the EU were classified as “senior” HRST in 2025. In this dataset, “senior” refers to workers aged 45 to 64. It does not mean senior manager, senior researcher, team lead, or decision-maker.

A high female share in the wider Human Resource Science and Technology (HRST) category does not parallel equal representation across scientists, engineers, manufacturing roles, senior posts, pay, research funding, or decision-making. These figures also reflect the occupational mix inside each country or region, not only structural progress across all areas of science and technology.

The Case Of Cyprus

Eurostat data places Cyprus’s overall science and technology employment at 37.2% of the labour force in 2025, slightly above the EU-27 figure of 36.9%, and above Greece at 26.8%, Malta at 33.9%, and Turkey at 18.2%. This figure covers the total share of the labour force employed in science and technology across all genders.

Progress Or Work-in-Progress?

52.5% in the broad category. 40.8% among scientists and engineers. 31.3% in manufacturing. Europe’s gender gap in science and technology hasn’t closed yet, and there is still work to be done to encourage and support more women to enter the field, especially in research and manufacturing.

Let’s not wait another decade for another couple of percentage points of hope.

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