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Agentic AI: Unraveling the Economic Implications

Introduction

An influential report by Citrini Research has sparked conversation among industry analysts by outlining a future where agentic AI drives widespread economic disruption. The report, set two years in the future, envisions a scenario characterized by doubled unemployment rates and a stock market decline exceeding one-third, painting a stark picture of white-collar job erosion and systemic imbalance.

Economic Impact and Corporate Transformation

The analysis details a self-reinforcing cycle: as AI capabilities advance and corporations reduce their dependency on human resources, layoffs intensify and consumer spending contracts. Consequently, companies feel compelled to further invest in AI, perpetuating the downward spiral. This scenario mirrors the dynamics seen in the Death of SaaS narrative, but extends its reach to encapsulate any business models reliant on inter-company transactional optimization.

Debating the Future of Decision-Making

While Citrini Research itself characterizes this outlook as a scenario rather than a definitive forecast, the implications are clear and provocative. Critics note the challenge of entrusting purchasing decisions to AI agents regardless of their sophistication. Yet, as demonstrated in the report, many pivotal decisions in today’s business landscape are already managed by third-party contractors, lending a measure of plausibility to this projected reality.

Conclusion

As debates continue online, with notable exchanges on platforms such as X and further commentary from Citrini Research’s own updates, it remains essential for businesses and economists alike to consider the potential cascading effects of agentic AI on the broader economy. The conversation is evolving, and its outcome may well reshape how we understand productivity, employment, and economic stability in the age of AI.

Eurobank Plans €1 Billion Investment In AI And Digital Banking By 2028

Eurobank plans to invest about €1 billion in technology from 2025 through 2028, its largest technology investment program to date. The Banking Forward strategy focuses on digital banking, artificial intelligence, customer experience and a “phygital” model combining digital services with face-to-face support.

Digital Banking Dominates Customer Activity

Digital channels already account for 96% of Eurobank transactions, with 61% completed through the Eurobank Mobile App. Among customers aged 35 and under, digital adoption reaches 94%.

Customers make about 574 million annual logins across e/m-banking and more than 1 million digital transactions each day. During the first half of 2026, one in three banking products was acquired digitally.

AI Moves Into Everyday Banking

Eurobank is expanding the use of AI through tools including EVA, its digital customer assistant, and myEVA, an AI-powered voice assistant for employees. The technology is also being applied to mortgage assessments, customer feedback analysis and contractual documents.

The bank’s technology architecture is built around five areas: digital channels, customer experience orchestration, data and AI, core banking, and infrastructure and cloud. About 50% of its applications and digital channels are already cloud-based.

Investment Extends Beyond Technology

The program is intended to reshape how Eurobank operates, combining automation and AI with employee development and human support. The bank says the approach is designed to improve services while maintaining access to face-to-face banking when customers need it.

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