Business leaders globally are navigating a paradox. While confident in their current IT systems, many question their readiness for future risks and transformative technologies. The 2024 Kyndryl Readiness Report, informed by insights from 3,200 leaders and exclusive data from Kyndryl Bridge, highlights this tension.
A Confidence Gap In Risk Preparedness
The report reveals that while 90% of leaders view their IT infrastructure as best-in-class, only 39% feel adequately equipped to handle emerging risks. Cybersecurity remains the top concern, followed by policy shifts and environmental disruptions. Just 29% of leaders feel ready to face multiple external risks simultaneously.
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Outdated Systems And Tech Paradoxes
Despite optimism around current systems, 44% of servers, networks, and operating systems are nearing or at the end of their lifecycle. This aging infrastructure poses a significant challenge, with 61% of leaders concerned about the ability of their IT systems to support future needs.
Modernization: A Priority With Barriers
Tech modernization is a universal priority, with 94% of executives ranking it as critical. However, progress is uneven. Over half (56%) are mid-transition, while 16% are just starting out. The journey is hindered by complexity, competing priorities, and the challenge of balancing immediate needs with long-term goals.
The AI Conundrum
Artificial intelligence investments are widespread, with businesses embracing both traditional and generative AI. Yet only 42% report a positive return on these investments. Furthermore, while 86% consider their AI implementation top-tier, 71% doubt their IT’s readiness to fully integrate AI solutions.
The Rewards Of Modernisation
Businesses that succeed in modernizing their tech report significant benefits:
- 85% saw increased operational efficiency.
- 71% achieved improved innovation.
- 60% noted enhanced employee or customer experiences.
Conclusion
The 2024 Kyndryl Readiness Report paints a complex picture: while confidence in current IT systems is high, the readiness to confront future risks and seize technological opportunities is lagging. This gap highlights the urgent need for businesses to accelerate their tech modernization efforts, simplify processes, and bridge the disconnect between innovation and operational priorities. Leaders who successfully navigate these challenges will not only future-proof their organizations but also unlock significant competitive advantages, from greater efficiency and innovation to improved customer and employee experiences.
The message is clear—modernization is no longer optional; it’s the cornerstone of sustainable growth and resilience in an unpredictable world.
