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Alpha Bank Reorganizes Retail Banking And Branch Operations

Alpha Bank announced changes to its retail banking model, restructuring branch operations and service delivery. The update focuses on customer service, branch roles, and integration of digital tools.

Strategic Overhaul Of Banking Services

The changes reflect a shift in how retail banking services are organized and delivered. Alpha Bank said it is strengthening its retail strategies division to coordinate commercial activity and support its branch network. The model is designed to align services with changing customer needs and improve product delivery.

Revitalizing The Branch Network

Branches are being repositioned from transaction-focused locations to advisory and business-development centres. The new structure includes five directorates and 25 regional units, aimed at improving local coverage and coordination. The approach is intended to increase customer engagement and support regional economic activity.

Empowering Clients And Advancing Technology

The bank is expanding the role of branch staff in advisory services and centralizing commercial planning. Digital tools are being integrated to support remote services and improve efficiency. These include contactless ATM transactions and other features designed to reduce processing time and support customer interaction.

Committing To Excellence And Development

The transformation includes investment in employee training and development. CEO Vassilis Psaltis said the changes aim to expand staff responsibilities and improve response to customer needs. He added that the updated model positions branches as part of local economic activity while supporting customer service.

Anthropic Launches Claude Fable 5 With New AI Safety Controls

New Model Sets The Bar For AI Safety And Efficiency

Anthropic has launched Claude Fable 5, the latest public version of its Mythos model, expanding access to a system designed for software engineering, knowledge work and computer vision tasks. The company said high-risk requests involving areas such as cybersecurity, biology, chemistry and AI model distillation will be redirected to Claude Opus 4.8, which has been configured with additional safeguards.

Strategic Rollout And Broader Accessibility

Mythos was initially made available to a limited group of partners in April as Anthropic evaluated potential cybersecurity risks associated with the model. Access was expanded last week to hundreds of organisations across 15 countries, primarily those operating critical infrastructure. Claude Fable 5 is now available through Anthropic’s Claude API and usage-based Enterprise plans. Early access has also been included in selected subscription tiers ahead of a broader pricing rollout scheduled for June 23.

Advancing Safety And Industry Standards

Anthropic said the model underwent extensive safety testing before release, including bug bounty programmes and red-team exercises conducted by external organisations. According to the company, more than 1,000 hours of testing did not identify any universal jailbreak vulnerabilities.

A mandatory 30-day data retention policy will apply to all traffic processed by the model, including accounts that previously operated under zero-retention agreements. Anthropic said the measure is intended to improve monitoring and protection against emerging security threats.

Outstanding Performance And Competitive Pricing

Independent evaluations, including testing by analytics company Hex, reported strong performance in complex reasoning and analytical tasks. Companies, including Base44 and Genspark, highlighted improvements in tool use and interface design capabilities. Pricing has been set at $10 per million input tokens and $50 per million output tokens, compared with lower rates for previous models. Some enterprise customers, including Rakuten, said the model’s ability to verify aspects of its own output could help improve efficiency in tasks that require higher levels of accuracy.

Implications For The AI Market

The release comes as Anthropic prepares for a potential public market debut, and competition among leading AI developers continues to intensify. Alongside performance improvements, the company has placed significant emphasis on model safety, reflecting broader industry concerns around misuse, jailbreak attempts and the risks associated with increasingly capable AI systems.

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