Introduction
Cyprus has embarked on an ambitious journey to digitalize its public administration, setting the stage for a comprehensive overhaul in 2026. Building on last year’s significant expansion of online services, the government is positioning itself to streamline procedures for citizens and businesses alike while upgrading its technological infrastructure.
Expanding Digital Services Across the Public Sector
During a recent briefing, Deputy Minister of Research Nicodemos Damianou highlighted the results achieved in 2025, including the launch of 75 new digital services, exceeding the original target of 60. Usage surged with over 32,000 civil registry applications submitted online, 16,000 student sponsorship applications processed electronically, and more than 13,000 military-related applications filed digitally. Additional platforms such as the National Solidarity Fund and the Education Service Commission have facilitated significant transactions, demonstrating a widespread shift toward digital operations.
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Seamless Integration And Upgraded Systems
Beyond service expansion, Cyprus has introduced new integrated state systems. The eDEA platform, for example, recorded 65,000 student registrations in 2025 and is set to further empower education management by including features like grades and attendance monitoring in 2026. Meanwhile, the customs system has efficiently handled 1.2 million import declarations, and the revamped postal services and shipping platforms continue to enhance public interactions. Upgraded systems like the Tax For All and Ippodamos platforms have recorded remarkable increases in usage and permit issuance, laying the foundation for an increasingly interconnected public sector.
Future Vision: Integration, Innovation, And AI
Looking ahead, Cyprus is preparing to launch additional platforms that cover vehicle registration, driver licensing, social insurance benefits, and digital access to police services through the new Digipol platform. Projects currently in development include the iJustice system, the EU entry-exit border control platform, a national Registrar of Companies, and an early warning system for emergencies. Moreover, the Smart Cyprus initiative is set to revolutionize urban living with a unified smart city platform and a Smart Citizen mobile application. The country’s government portal, gov.cy, now attracts over one million visits per month, exemplifying the growing reliance on digital engagement.
Building Infrastructure and Strengthening Cybersecurity
A major component of this digital transition is the focus on training and inclusion. Digital training programmes reached 25,000 participants in 2025, targeting older citizens and rural communities, while new initiatives will soon offer daily assistance to elderly users navigating public services. Simultaneously, the rollout of nationwide fibre coverage, the establishment of a government public-sector cloud, and sustained cybersecurity investments are reinforcing a robust digital infrastructure.
Embracing Artificial Intelligence As A Catalyst For Change
Artificial intelligence occupies a central role in Cyprus’s digital strategy. With the nation finalizing its national AI strategy, a €5 million “AI for Government” programme has been introduced to drive innovative solutions within the public sector. AI integration is set to enhance platforms such as Ippodamos and iJustice, with support from initiatives like the Pharos-CY AI Factory and a national supercomputer developed in partnership with NVIDIA. These efforts signal a deliberate push to leverage advanced technology not only in administration but also in education and beyond, aligning with the forthcoming implementation of the European AI Act on a national scale.
