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Cyprus Surpasses EU Average In Digital Banking Adoption

The latest data from Eurostat’s Digitalisation in Europe 2025 report underscores a decisive shift in consumer banking habits. Cyprus now leads the European Union with 85.1 percent of internet users managing their finances online in 2024, a significant rise from 77.7 percent in 2023 and 71.4 percent in 2022. Meanwhile, the EU average reached 72.4 percent in 2024, climbing steadily from 56 percent in 2014.

Regional And Demographic Insights

Across the EU, online banking is most widely embraced by individuals aged 25 to 64, where 76 percent engage in digital transactions. Younger internet users aged 16 to 24 demonstrated a 66 percent adoption rate, and even among the 65 to 74 age group, 59 percent have moved to online banking. A closer look at the data reveals that Denmark leads with 98 percent usage, closely followed by Finland and the Netherlands at 97 percent each, and Latvia at 91 percent. In contrast, Romania and Bulgaria trail significantly at 17 percent and 20 percent respectively.

Bank Of Cyprus: Driving The Digital Transformation

In Cyprus, the transformation is further evidenced by robust performance at the Bank of Cyprus (BoC). Recent figures show that digital transactions accounted for 96.6 percent of all banking activity in March 2025, up from 86.2 percent in March 2021. The BoC Mobile app continues to gain momentum, with active users rising to 451,012 in March 2025 from 420,087 the previous year. During this period of rapid digital adoption, George Tziortzis, the director of IT and digital transformation at the Bank of Cyprus, affirmed the bank’s commitment to leveraging digital channels to enhance customer experience and operational security while also addressing challenges of customer education regarding new digital interfaces.

Implications For The Broader Banking Landscape

Analysts believe that the accelerated shift to online banking will enable financial institutions to reduce costs and heighten security protocols. However, as banks continue to advance their digital offerings, gaps in internet literacy remain a concern. Regions with lower digital engagement risk falling further behind as the landscape evolves. This trend underscores the need for a balanced approach that ensures both technological progress and inclusivity in access to digital services.

As evidenced in Cyprus and other leading EU markets, the trend toward digital banking is not just a temporary shift but a fundamental transformation in how financial services are delivered and consumed across Europe.

Sklavenitis Cyprus Sets A New Standard For Employee-Centric Benefits

Investing In Human Capital

In a bold move that underscores the growing importance of human capital in today’s business landscape, Sklavenitis Cyprus has taken innovative steps to ensure its workforce is both valued and supported. The supermarket chain has introduced a policy to pay a 14th salary to all employees—including those from Papantoniou Supermarkets—cementing its status as the sole retailer in Cyprus to implement such a comprehensive benefit.

A Significant Investment In People

This initiative is far from symbolic. With an estimated total cost of €2 million, it represents a committed investment in the company’s most valuable asset—its people. By providing an additional salary, Sklavenitis reinforces a culture of inclusivity and fairness, acknowledging every employee’s contribution to its success.

Robust Benefits For Long-Term Stability

Complementary to the 14th salary, the company has launched a robust benefits program designed to address both financial and personal security. An Automatic Cost of Living Adjustment (ATA) of 12.56 per cent ensures that wages remain aligned with inflation, safeguarding real income stability for its team members.

Comprehensive Health And Life Support

Sklavenitis further enhances employee welfare through access to a Group Life and Health Insurance Plan and a Provident Fund co-funded by the employer. These measures not only provide immediate protection but also empower employees to plan confidently for the future.

Exclusive Perks And Incentives

The company extends its commitment beyond conventional benefits by offering store discounts, a birth allowance, and holiday gift vouchers valued at €100 during both Easter and Christmas. These additional perks enhance employee satisfaction and underline Sklavenitis’ people-first ethos.

A Strategy For Mutual Success

In an industry where employee engagement directly impacts customer satisfaction, Sklavenitis’ comprehensive approach stands out as both a progressive and strategic business decision. By investing in its workforce, the company not only nurtures a supportive workplace but also drives superior corporate performance, setting a new benchmark for responsible employment practices in Cyprus.

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